What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Nosipho M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
User-friendly & robust.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
its ease of use and robust platform stability, making it a popular choice for both casual and professional video conferencing
What is your favorite aspect of this product?
its ease of use. Joining a meeting, sharing screens, and using other essential features is incredibly intuitive, even for first-time users.
What do you dislike most about this product?
One of the biggest drawbacks of Zoom is its reputation for security and privacy concerns that have surfaced in the past.
What recommendations would you give to someone considering this product?
1. Utilize strong passwords, enable waiting rooms, and be mindful of screen sharing to enhance meeting security. 2. Before important meetings, test your audio and video to ensure a smooth experience for yourself and other participants. 3. Familiarize yourself with features like breakout rooms, polls, and whiteboard for more interactive and engaging meetings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Humza J.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom offers control to the host to control all the meeting and it's user-friendly interface with flexible accessible features. And easy to use
What do you dislike most about this product?
I haven't found any challenges with this software
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Joseph B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
Best for all online meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It so easy access on all devices, with a web browser. Scheduling meetings is so easy and joining them too, integrated with our calendar with reminders. So interesting to use
What is your favorite aspect of this product?
Offers high quality videos with clear voices, supports messaging during meetings both public and private with other people attending the meeting. I also love screen sharing
What do you dislike most about this product?
Just in love with this product, I love each feature here just that when the number of participants is big during video conferences it buffers
What recommendations would you give to someone considering this product?
So good for online meetings both audio and video conferencing, easy to use and cheap
Pros
- Unique Features
- Caring
- Saves Time
- Reliable
Please tell us why you think this review should be flagged.
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