What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Bikash P.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2020
Zoom is a Seamless Video Calling App
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is an intuitive audio & video conferencing app that allows to seamlessly conduct an online video conference from anywhere.
What is your favorite aspect of this product?
The best aspect of Zoom is that it has a feature that lets me record audio and video for future references.
What do you dislike most about this product?
The editing feature of a recorded video is a bit confusing and hard to use for anyone without editing skills.
What recommendations would you give to someone considering this product?
Zoom is the best video and audio conferencing app for a remote team. So, team that requires frequent communication can use Zoom to conduct online conferencing literally from anywhere.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Alejandro Javier F.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2020
Not the best app...
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I don't see any differentiators on Zoom...
What is your favorite aspect of this product?
Mmmm not sure...
What do you dislike most about this product?
LOw-quality audio, also the user interfaces is not the best...
What recommendations would you give to someone considering this product?
Check other products like webex or Skype, not fair the price/benefits ratio
Pros
- Fair
- Altruistic
- Acts with Integrity
- Includes Product Enhancements
Cons
- Slower Product Innovation
- Less Efficient Service
- Less Effective Service
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2020
Easy to use and nice features
Likeliness to Recommend
Pros
- Enables Productivity
- Trustworthy
- Saves Time
- Reliable
Please tell us why you think this review should be flagged.
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