What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Bentson C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2020
Excellent platform for video communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has very clear videos and can allow many people to attend meeting at the same time.
What is your favorite aspect of this product?
The fact that it can give many people a chance to attend online meeting at the same time.
What do you dislike most about this product?
Nothing I have disliked from Zoom it is excellent.
What recommendations would you give to someone considering this product?
I recommend this tool to any organization for conducting online meeting.
Pros
- Unique Features
- Effective Service
- Caring
- Respectful
Please tell us why you think this review should be flagged.
Neha P.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2020
Zoom for all communication needs
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It offers wide variety of communication features.
What is your favorite aspect of this product?
It has the capability to accept many people to communicate at the same time saving a lot of time.
What do you dislike most about this product?
Nothing I have experienced negative from this platform.
What recommendations would you give to someone considering this product?
I highly recommend this platform as the best online video communication.
Pros
- Reliable
- Inspires Innovation
- Respectful
- Altruistic
Please tell us why you think this review should be flagged.
Emily T.
- Role: Information Technology
- Industry: Other
- Involvement: Initial Implementation
Submitted Dec 2020
Zoom for communication
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It can allow many people to organize online meeting at a go.
What is your favorite aspect of this product?
It has clear features and very reliable in communication.
What do you dislike most about this product?
Nothing everything works well.
What recommendations would you give to someone considering this product?
I totally recommend this tool to any business organization for communication.
Pros
- Unique Features
- Caring
- Respectful
- Acts with Integrity
Please tell us why you think this review should be flagged.
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