What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Carine C.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2021
great product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's ease of use and it's features
What is your favorite aspect of this product?
the screen sharing and the rooms
What do you dislike most about this product?
that the free sessions are limited in time when there's a certain number of people
What recommendations would you give to someone considering this product?
security breaches are possible so take care
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Harsha b.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Super fantastic with video conferencing.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Efficiency with video conferencing. Superb and fantastic with instant messaging. Superb fantastic with screen share for presentations. Ease of use.
What is your favorite aspect of this product?
Super superb with video conferencing. Transfer files very fast. Instant messaging makes its easy to send files and documents. Intuitive user interface.
What do you dislike most about this product?
Great and most convenient with video conferencing.
What recommendations would you give to someone considering this product?
Yes it's super efficient with video conferencing and reliable with file sharing. Convinient with trainings. Installation is simple and easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Tanis B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Programming and screening of upcoming conferences.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is prominent and notorious because it works as a cloud-based streaming platform, it allows video calls in real time, its main difference lies in the fact that it supports saving the conferences or conversations that take place in it.
What is your favorite aspect of this product?
I like Zoom to record our meetings, it allows us to reproduce them as many times as needed, useful for adding notes, remembering details and other purposes, it is excellent to transmit the screen while at the same time, the video captured by webcam is transferred, and expose explanations or clarify doubts while the rest of the participants can visualize the issuer.
What do you dislike most about this product?
Zoom is a software that works properly in our activities, so that I have not had major problems in terms of its functionality.
What recommendations would you give to someone considering this product?
I recommend Zoom is exceptional for seminars and conferences for the use of shared screen, useful for projections with work teams and clients.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
