What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.7
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Zoom Workplace Reviews
Scott D.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Dec 2022
Great tool for getting business done
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I find zoom is just easier to use and share video/meeting and documents in real time
What is your favorite aspect of this product?
Screen Sharing
What do you dislike most about this product?
Ease of Use, never see anyone have issues with it
What recommendations would you give to someone considering this product?
Zoom makes all the difference when you can't meet in person
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Caring
Please tell us why you think this review should be flagged.
Satish V.
- Role: Human Resources
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2026
My Review for Zoom workplace
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
it offers a good audio and video quality when communicating with the clients also it allows us to do screen sharing which is a good feature available.
What is your favorite aspect of this product?
It has a strong network coverage which allows me to listen to the client or candidates.
What do you dislike most about this product?
Messaging features gets blocked sometimes showing that you don't have the 10 DLC sms campiagn.
What recommendations would you give to someone considering this product?
I would recommend this app for someone who is in recruting field as it offers good audio and video quality to communicate.
Pros
- Inspires Innovation
- Fair
- Friendly Negotiation
- Helps Innovate
Please tell us why you think this review should be flagged.
Khushi R.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2026
Unique Feature, Great Quality With Free Limits
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Breakout Rooms, Transcribing, Notes, Less Consumption of Internet
What is your favorite aspect of this product?
Password Protection and Easy To Join + Record Feature
What do you dislike most about this product?
Free Limitation of 1.5 Hrs even for students plus sometimes we are always forced to reregister
What recommendations would you give to someone considering this product?
Increate the limits and may be add muti language support
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
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