What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Ghouse u.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Very useful product for scheduling online meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It doesn't limit participants like other products. Some are limited to 150 at a time only and zoom provides much higher volume.
What is your favorite aspect of this product?
Instant scheduling a meeting withing 2 minutes of time
What do you dislike most about this product?
Nothing for now
What recommendations would you give to someone considering this product?
Nice platform to make video conferences done with simple steps of meeting set-up
Pros
- Trustworthy
- Effective Service
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Ariel C.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2021
Great tool to communicate/collaborate with teams
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Easy to use and configure. A good mix of features that will help to have a great experience with internal and external remote meetings,
What is your favorite aspect of this product?
Good performance under meetings with a big group of guests. Capability to separate in groups, push surveys, record, and handle privacy.
What do you dislike most about this product?
You get a lot of features, sometimes is not that easy to find the configuration that you are looking for.
What recommendations would you give to someone considering this product?
If you need a good set of future to manage big meetings in the best way, this tool would be a great fit.
Pros
- Helps Innovate
- Enables Productivity
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Dan H.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Seamless video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom provides a seamless experience. Great functionality & ease of use. I love that I can integrate with Google Calendar & Calendly & make it super simple to schedule meetings in a variety of ways.
What is your favorite aspect of this product?
I love the stability of the video & audio quality. When I've been on one particular competitor's platform the audio always seems to get messed up. Zoom makes video meetings/interviews/trainings/etc... easy to conduct.
What do you dislike most about this product?
Sometimes the UI of the in-meeting functionality is confusing and I have to search around to do what I want to do. Could be simpler.
What recommendations would you give to someone considering this product?
Try the free version and see if it works for you. No reason not to. It's easy to use and integrate, so it'll save you a lot of administrative time in scheduling and planning things.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Altruistic
Please tell us why you think this review should be flagged.
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