What is Zoom Workplace?

Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.

Company Details


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Awards & Recognition

Zoom Workplace won the following awards in the Whiteboard Software category

Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

4% Negative
11% Neutral
85% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Helps Innovate
  • Reliable

Feature Ratings

Average 82

Screen Sharing

87

Annotation

84

Infinite Canvas

83

Sticky Notes

82

Surveys and Polling

82

Record, Save, and Export Canvases

82

Multimedia Content

81

Collaboration

80

Integration with Meeting Solutions

79

Role-Based Access

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Quality of Features

83

Business Value Created

83

Ease of IT Administration

82

Usability and Intuitiveness

81

Breadth of Features

81

Ease of Customization

81

Availability and Quality of Training

80

Ease of Data Integration

79

Vendor Support

79

Product Strategy and Rate of Improvement

78

Zoom Workplace Reviews

Aniket J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

Best Tool For Online Teaching & Business Meetings.

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

It is great product for business meeting and for corporate training with providing least privilege to member of meeting. Great security principal apply in application

What is your favorite aspect of this product?

Canvas and Different style of pen option are available which help to draw diagram and explain complex topic.

What do you dislike most about this product?

The pricing is quite high compared to other product in market

What recommendations would you give to someone considering this product?

Great product if you daily spend most of time in video conferencing and online teaching it should be consider

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Ripal S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

Best software for meetings, calendar integration

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

Better user experience. Advance features Whiteboard Calendar integration Meeting controls

What is your favorite aspect of this product?

Meeting controls Audio video quality Screen share Whiteboard Annotations Reactions Virtual background

What do you dislike most about this product?

Less user intuitive

What recommendations would you give to someone considering this product?

Better product for meeting higher audience and day to day use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Varun K.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

the greatest ai note taker is built in.

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

i used to pay for otter. ai to record my meetings and there's a 3rd party app you can use, the zoom ai companion does it now as part of my paid plan at no additional charge. that is a massive differentiator. google meet has some captioning, sure, but the way that zoom’s recap email summarizes the meeting and straight-up emails a coherent recap with action items is on another level. it separates it out from teams because i don't need a full on enterprise heavy license to get at all the good ai features; you can do this even with some of their smaller business plans.

What is your favorite aspect of this product?

the reports of the meetings are also eerily on point. i like that i can be late to the meeting and ask the ai “what did i miss?” and it brings me up to speed privately. I can now concentrate on the conversation and not madly take notes. another thing i like is the light adjustment. i work in a custom dimly lit room, and zoom is able to brighten my video up such that i look professional without spending more money on ring lights. the elimination of background noise is magic too; my dog barks and no one hears it.

What do you dislike most about this product?

support can be extremely difficult to get through if you have a billing problem. you’re mostly left with a chatbot that bounces you around before connecting you to a human. i also hate how quickly the cloud recording storage gets full on the lower plans.

What recommendations would you give to someone considering this product?

if you don’t like taking meeting notes, you should switch over to this. the ai features are a massive productivity boost and save hours of admin work per week. it’s perfect for the project manager or team lead that needs to log everything.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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