What is Zoom Workplace?

Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.

Company Details


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Awards & Recognition

Zoom Workplace won the following awards in the Whiteboard Software category

Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

4
Since last award

88 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

6% Negative
8% Neutral
86% Positive

Pros

  • Helps Innovate
  • Acts with Integrity
  • Reliable
  • Effective Service

Feature Ratings

Average 81

Facilitator Functions

100

Screen Sharing

84

Annotation

83

Surveys and Polling

82

Sticky Notes

82

Infinite Canvas

80

Record, Save, and Export Canvases

80

Collaboration

80

Role-Based Access

79

Multimedia Content

78

Vendor Capability Ratings

Average 80

Ease of Implementation

83

Quality of Features

83

Business Value Created

82

Breadth of Features

82

Ease of IT Administration

81

Usability and Intuitiveness

81

Vendor Support

79

Ease of Customization

79

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

78

Ease of Data Integration

77

Zoom Workplace Reviews

Vedika P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2026

Best app for mobile meetings

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

Almost every video chat app out there has subpar mobile apps that suck up your battery and drop calls all the time. Zoom on iOS and Android is surprisingly great and well optimized. I can switch from my laptop to phone while walking to my car without zoom crashing or freezing.

What is your favorite aspect of this product?

My favorite feature on the mobile app is the safe driving mode. It disables your video and gives you a huge “tap to speak” button so you won’t get distracted driving. Sharing my screen from iPhone works great as well when I need to quickly show someone an app mockup or setting.

What do you dislike most about this product?

Battery drain is pretty heavy if you leave your camera on for more than an hour. My phone tends to heat up after long calls.

What recommendations would you give to someone considering this product?

If you travel often or have to take an occasional team meeting from your phone Zoom’s mobile app is a game changer. It allows you to be productive from anywhere.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Arpit K.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

The Standard for Large Scale Meetings

Likeliness to Recommend

8 /10

What differentiates Zoom Workplace from other similar products?

The platform is much easier to use and navigate as compared to its peers and easily scalable for large audiences.

What is your favorite aspect of this product?

Advanced AI integration of third party tools like Jira and Slack enabling cross platform workflows and tasks, is a standout feature.

What do you dislike most about this product?

File sharing capabilities within the platform can be improved upon as they lack structure and context.

What recommendations would you give to someone considering this product?

If they regularly hold large webinars or meetings, it is the go to choice. If already integrated a different system, they can review their requirements and accordingly decide.

Pros

  • Efficient Service
  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product

Shyam S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2026

ideal for smartphone-oriented professionals

Likeliness to Recommend

8 /10

What differentiates Zoom Workplace from other similar products?

I would have rankings for ZOOM mobile app as lightyears efficient versus other apps available & I work travel large volumes. Comparing non-zoom apps, most of them feels like just put on the mobile screen with a little bit of tweaking but zoom is for mob. the major difference is the low data mode that helps me to stay on a call while getting only one bar in rural areas or at an airport

What is your favorite aspect of this product?

im thankful for the safe driving mode because it makes the buttons gigantic and very easy to hit instead of having to look down at your screen too much. the mobile screen sharing is also very crisp and I can even annotate on my phone screen to show my team what I see while in a construction site. It never crashes which is my biggest concern when not attending to it from the laptop. it pairs nicely with my bluetooth headset every time without the pairing drama.

What do you dislike most about this product?

This results in pretty high battery drain so i need to take powerbank with me whenever I have more than 2 calls back-to-back. It definitely does seem like a CPU hog to try to keep video that high quality on mobile.

What recommendations would you give to someone considering this product?

If your office is a car or a hotel lobby, this should be the only MeetUp app you ever work with. turn on the background noise suppression because it is excellent at masking the sound of traffic or people talking near you.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Saves Time

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