What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
4
Since last award
88 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Helps Innovate
- Acts with Integrity
- Reliable
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Facilitator Functions
Screen Sharing
Annotation
Surveys and Polling
Sticky Notes
Infinite Canvas
Record, Save, and Export Canvases
Collaboration
Role-Based Access
Multimedia Content
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.9
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Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.7
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Telemedicine
Score 8.7
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Zoom Workplace Reviews
Vedika P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2026
Best app for mobile meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Almost every video chat app out there has subpar mobile apps that suck up your battery and drop calls all the time. Zoom on iOS and Android is surprisingly great and well optimized. I can switch from my laptop to phone while walking to my car without zoom crashing or freezing.
What is your favorite aspect of this product?
My favorite feature on the mobile app is the safe driving mode. It disables your video and gives you a huge “tap to speak” button so you won’t get distracted driving. Sharing my screen from iPhone works great as well when I need to quickly show someone an app mockup or setting.
What do you dislike most about this product?
Battery drain is pretty heavy if you leave your camera on for more than an hour. My phone tends to heat up after long calls.
What recommendations would you give to someone considering this product?
If you travel often or have to take an occasional team meeting from your phone Zoom’s mobile app is a game changer. It allows you to be productive from anywhere.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Arpit K.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Jun 2026
The Standard for Large Scale Meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The platform is much easier to use and navigate as compared to its peers and easily scalable for large audiences.
What is your favorite aspect of this product?
Advanced AI integration of third party tools like Jira and Slack enabling cross platform workflows and tasks, is a standout feature.
What do you dislike most about this product?
File sharing capabilities within the platform can be improved upon as they lack structure and context.
What recommendations would you give to someone considering this product?
If they regularly hold large webinars or meetings, it is the go to choice. If already integrated a different system, they can review their requirements and accordingly decide.
Pros
- Efficient Service
- Inspires Innovation
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Shyam S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2026
ideal for smartphone-oriented professionals
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
I would have rankings for ZOOM mobile app as lightyears efficient versus other apps available & I work travel large volumes. Comparing non-zoom apps, most of them feels like just put on the mobile screen with a little bit of tweaking but zoom is for mob. the major difference is the low data mode that helps me to stay on a call while getting only one bar in rural areas or at an airport
What is your favorite aspect of this product?
im thankful for the safe driving mode because it makes the buttons gigantic and very easy to hit instead of having to look down at your screen too much. the mobile screen sharing is also very crisp and I can even annotate on my phone screen to show my team what I see while in a construction site. It never crashes which is my biggest concern when not attending to it from the laptop. it pairs nicely with my bluetooth headset every time without the pairing drama.
What do you dislike most about this product?
This results in pretty high battery drain so i need to take powerbank with me whenever I have more than 2 calls back-to-back. It definitely does seem like a CPU hog to try to keep video that high quality on mobile.
What recommendations would you give to someone considering this product?
If your office is a car or a hotel lobby, this should be the only MeetUp app you ever work with. turn on the background noise suppression because it is excellent at masking the sound of traffic or people talking near you.
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
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