What is Zoom Workplace?

Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.

Company Details


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Awards & Recognition

Zoom Workplace won the following awards in the Whiteboard Software category

Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

4% Negative
11% Neutral
85% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Helps Innovate
  • Reliable

Feature Ratings

Average 82

Screen Sharing

87

Annotation

84

Infinite Canvas

83

Sticky Notes

82

Surveys and Polling

82

Record, Save, and Export Canvases

82

Multimedia Content

81

Collaboration

80

Integration with Meeting Solutions

79

Role-Based Access

79

Vendor Capability Ratings

Average 81

Ease of Implementation

84

Quality of Features

83

Business Value Created

83

Ease of IT Administration

82

Usability and Intuitiveness

81

Breadth of Features

81

Ease of Customization

81

Availability and Quality of Training

80

Ease of Data Integration

79

Vendor Support

79

Product Strategy and Rate of Improvement

78

Zoom Workplace Reviews

Nitin K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2026

Simple Yet Powerful Meeting Solution

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

Zoom Workplace stands out because it combines ease of use with a wide range of features like breakout rooms, screen sharing, and reliable video quality. It works well for both small meetings and larger sessions, making it flexible for different team needs.

What is your favorite aspect of this product?

My favorite aspect of Zoom Workplace is its reliability, it works smoothly even with larger groups and offers helpful features like screen sharing and breakout rooms.

What do you dislike most about this product?

Sometimes the number of features can feel a bit overwhelming at first, but once you get used to it, it becomes very flexible and useful.

What recommendations would you give to someone considering this product?

I would recommend Zoom Workplace to teams looking for a reliable and feature-rich collaboration tool. It works well for both small meetings and larger sessions, and once you get familiar with the features, it becomes very effective for day-to-day communication.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Kaden C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Easy to manage.

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

The user interface is intuitive and helps to develop in a better ways the ideas I want to share. Its implementation requires of a short time of learning.

What is your favorite aspect of this product?

Zoom workplace offers whiteboard that is highly suitable for virtual environment where people are scattered across the globe and Whiteboard helps to key in the team members view points inturn improving team efficiency.

What do you dislike most about this product?

It's perfect for presentation during meetings on zoom workplace.

What recommendations would you give to someone considering this product?

The interaction through virtual tools is helpful..

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Anvesha B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

the best communication tool for my remote team.

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

i used to just jump back and forth from slack for chat and zoom solely for calls, but now that they’ve merged everything into zoom workplace, this is it. why is it the best? because I don’t have to keep going back and forth between apps. the whiteboard is seamlessly integrated within live meetings. alternatives like microsoft teams feel too bulky and complex for my taste. The new features do not slow down zoom

What is your favorite aspect of this product?

This device literally charges the ai companion. if i’m five minutes late to a meeting, i can ask it to catch me up and it gives me a perfect summary of what i missed without interrupting anybody. the team chat is also considerably improved compared to before. i love that i can start a huddle one from directly from a chatter thread if the text conversation is getting very long. the quality of the video remains the most reliable in the game.

What do you dislike most about this product?

the notification settings are a nightmare to get right. That also means I sometimes get pinged on my phone for meetings that I already have going on my desktop, which is a little weird bug they haven’t fixed yet.

What recommendations would you give to someone considering this product?

if you want a tool that can do more than video calls, this is the one. it’s a full office suite now. I recommend it for any team that collaborates across time zones.

Pros

  • Trustworthy
  • Unique Features
  • Saves Time
  • Generous Negotitation

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