What is Zoom Workplace?

Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.

Company Details


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Awards & Recognition

Zoom Workplace won the following awards in the Whiteboard Software category

Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

4
Since last award

88 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

7% Negative
8% Neutral
85% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Helps Innovate
  • Reliable

Feature Ratings

Average 82

Screen Sharing

85

Annotation

83

Sticky Notes

83

Infinite Canvas

82

Surveys and Polling

82

Record, Save, and Export Canvases

81

Integration with Meeting Solutions

81

Collaboration

80

Multimedia Content

80

Role-Based Access

78

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Business Value Created

82

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

81

Usability and Intuitiveness

81

Ease of Customization

79

Availability and Quality of Training

79

Vendor Support

79

Product Strategy and Rate of Improvement

79

Ease of Data Integration

77

Zoom Workplace Reviews

Arpit K.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

The Standard for Large Scale Meetings

Likeliness to Recommend

8 /10

What differentiates Zoom Workplace from other similar products?

The platform is much easier to use and navigate as compared to its peers and easily scalable for large audiences.

What is your favorite aspect of this product?

Advanced AI integration of third party tools like Jira and Slack enabling cross platform workflows and tasks, is a standout feature.

What do you dislike most about this product?

File sharing capabilities within the platform can be improved upon as they lack structure and context.

What recommendations would you give to someone considering this product?

If they regularly hold large webinars or meetings, it is the go to choice. If already integrated a different system, they can review their requirements and accordingly decide.

Pros

  • Efficient Service
  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product

Shyam S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2026

ideal for smartphone-oriented professionals

Likeliness to Recommend

8 /10

What differentiates Zoom Workplace from other similar products?

I would have rankings for ZOOM mobile app as lightyears efficient versus other apps available & I work travel large volumes. Comparing non-zoom apps, most of them feels like just put on the mobile screen with a little bit of tweaking but zoom is for mob. the major difference is the low data mode that helps me to stay on a call while getting only one bar in rural areas or at an airport

What is your favorite aspect of this product?

im thankful for the safe driving mode because it makes the buttons gigantic and very easy to hit instead of having to look down at your screen too much. the mobile screen sharing is also very crisp and I can even annotate on my phone screen to show my team what I see while in a construction site. It never crashes which is my biggest concern when not attending to it from the laptop. it pairs nicely with my bluetooth headset every time without the pairing drama.

What do you dislike most about this product?

This results in pretty high battery drain so i need to take powerbank with me whenever I have more than 2 calls back-to-back. It definitely does seem like a CPU hog to try to keep video that high quality on mobile.

What recommendations would you give to someone considering this product?

If your office is a car or a hotel lobby, this should be the only MeetUp app you ever work with. turn on the background noise suppression because it is excellent at masking the sound of traffic or people talking near you.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Saves Time

Rishika S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2026

a massive team morale boost.

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

we do our virtual happy hours on zoom workplace and it is, in fact, fun. it is better since it has the so-called immersive view, which makes it look like we are all sitting in a cafe or a boardroom. it makes a big difference in the sense of connectedness within the team.

What is your favorite aspect of this product?

i personally enjoy the avatar option when i am having a bad hair day and still want to be expressive during a conference call, or the apps that you can play through the app itself, like kahoot or heads up, which are also great when it comes to team building. it does not feel like an enterprise software wants you to enjoy using it, which is unusual in enterprise software.

What do you dislike most about this product?

a few of the fun options such as the studio effects are buried somewhere in the settings. it took me a long time to discover how to give myself a digital mustache.

What recommendations would you give to someone considering this product?

in case you are interested in creating a more successful culture within a remote team, it is the tool. it helps to make work less robotic and more human.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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