In Partnership With SelectHub
What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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In Partnership With SelectHub
Zoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Helps Innovate
- Generous Negotitation
- Reliable
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Medical Records Integration
File Sharing Collaboration
Voice and Video Collaboration
Patient/ Physician Scheduling
Data Security
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Business Value Created
Product Strategy and Rate of Improvement
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.9
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Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Zoom Workplace Reviews
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2026
Reliable and Efficient for Daily Collaboration
Likeliness to Recommend
Pros
- Unique Features
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Productive
- Less Effective Service
Please tell us why you think this review should be flagged.
Justin S.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2026
Defacto video conferencing software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It works, and it works reliably. It also has an easy to remember name, and benefited greatly from changing communications demands kickstarted by the events of 2020.
What is your favorite aspect of this product?
It works, consistently. It doesn't act up or get buggy.
What do you dislike most about this product?
Trying to get fancier, I don't need more features, just stay perfect at the thing you do. Focus on finding ways to improve the video experience without adding 100 new tools I'll never care to use.
What recommendations would you give to someone considering this product?
It's simple and easy, and works with everyone around the world. I haven't found a better software that works as efficiently across multiple platforms to connect them (ie windows, mac, phones, tablets, etc)
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Anvesha B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2026
the best communication tool for my remote team.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
i used to just jump back and forth from slack for chat and zoom solely for calls, but now that they’ve merged everything into zoom workplace, this is it. why is it the best? because I don’t have to keep going back and forth between apps. the whiteboard is seamlessly integrated within live meetings. alternatives like microsoft teams feel too bulky and complex for my taste. The new features do not slow down zoom
What is your favorite aspect of this product?
This device literally charges the ai companion. if i’m five minutes late to a meeting, i can ask it to catch me up and it gives me a perfect summary of what i missed without interrupting anybody. the team chat is also considerably improved compared to before. i love that i can start a huddle one from directly from a chatter thread if the text conversation is getting very long. the quality of the video remains the most reliable in the game.
What do you dislike most about this product?
the notification settings are a nightmare to get right. That also means I sometimes get pinged on my phone for meetings that I already have going on my desktop, which is a little weird bug they haven’t fixed yet.
What recommendations would you give to someone considering this product?
if you want a tool that can do more than video calls, this is the one. it’s a full office suite now. I recommend it for any team that collaborates across time zones.
Pros
- Trustworthy
- Unique Features
- Saves Time
- Generous Negotitation
Please tell us why you think this review should be flagged.
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