What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Vidit G.
- Role: Sales Marketing
- Industry: Agriculture
- Involvement: Initial Implementation
Submitted Feb 2022
No doubt an amazing product as it connects people.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Its more in the air,like if someone talks about online meeting then the first thing comes to mind is ZOOM and that is what making it a trustable and more preferred product.
What is your favorite aspect of this product?
I personally love the color blue thats why maybe also because that connects you to sky which indicates a vast and huge thing already. If we talk about its working then their are few things that come to my mind in low side but it can be ignored infront of its many options.
What do you dislike most about this product?
Its themes are dull and unatractive.
What recommendations would you give to someone considering this product?
I will always recommend to use it for large meetings and dont take tension about privacy and important discussions .
Pros
- Helps Innovate
- Continually Improving Product
- Altruistic
- Security Protects
Please tell us why you think this review should be flagged.
Aina I.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2022
Zoom is conveniently a perfect 10.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Obviously has to be the popularity of Zoom and its ability to maintain meeting quality, not minding the number of meeting participants.
What is your favorite aspect of this product?
Asides the obvious quality of features, I am most impressed by the quality of Zoom integrations. Being that Zoom integrates with a broad set of software tools I use regularly, and by so doing, opens up new levels of possibilities for me in terms of what I am able to achieve using Zoom.
What do you dislike most about this product?
Zoom is a perfect ten for me. I have had no reason to complain about the quality of my experiences with this awesome software.
What recommendations would you give to someone considering this product?
From my own experience, Zoom is simply suited for all types of video meeting experience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Temur D.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Great for international conferences
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It has good support for interpretations, which we use for our international conferences and events.
What is your favorite aspect of this product?
Ease of use despite technical platform, be it from phone, tablet or PC
What do you dislike most about this product?
Nothing so far
What recommendations would you give to someone considering this product?
If you're considering a platform for international conferences, which involves multiple interpreters, this is the best platform
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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