What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Isabella D. W.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2022
Better communication tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It is a tool that allows us in a better way to interact with several people at the same time in a meeting, in which you cannot be personally present, this tool is very essential in small teams, through and large you can keep in touch with the other people with as little interruption as possible while doing other work
What is your favorite aspect of this product?
I really like this tool because it is very effective and useful to be in communication in any meeting with coworkers and clients without having to leave the office or anywhere else they are, thus having a better visualization with each of the people sharing screens and thus listen and see your opinions all at the same time in the best comfort
What do you dislike most about this product?
Nothing displeases me because this tool is very good
What recommendations would you give to someone considering this product?
I recommend it because it is very easy to use and it is the most comfortable way for any type of meeting with people as well as for clients of any company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Amar k.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Feb 2022
Best Video Conferencing Tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is famous for video conferencing, During Covid zoom cover market in an board level. Smooth video conferencing makes zoom unique in market.
What is your favorite aspect of this product?
Favorite aspect for Zoom, I would like to say zoom is quite product for video conferencing. I like few more feature which i am explaining below. - Audio /Video call with instant messaging feature makes thing easier for user. - if anyone wants to explain anything over call , he/she can use screen sharing feature for explaining things in an very clear manner. - for joining zoom call we can one unique feature that is joining call from joining code in zoom, means if we have meeting Id, we need to only enter meet id and we navigated zoom call.
What do you dislike most about this product?
If we want to say about dislike then we have one point which I happens with me many times. - When network is fluctuation or slow , automatically I got left from call. one day its happened around 4-5 times.
What recommendations would you give to someone considering this product?
I have some recommendation for improvement. - if slow network or fluctuation , call should be drop immediately. - Joining meeting through meeting Id some time took too much time to enter in meeting. so this should be immediate entry on entering meeting code.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Andrews L.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Feb 2022
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Unlike other zoom products, Zoom helps people stay connected so they can do more together. From meetings, chat, phone, and webinars to online event and conference room systems
What is your favorite aspect of this product?
What we like most about this platform is that, although it is not a new tool, it is a tool that cares about staying innovated so that its users have better experiences when they are in a meeting or a seminar. In addition, another feature is that this product is extremely light for both applications on computers and mobile phones.
What do you dislike most about this product?
Right now there is a factor that forces many people to implement new ways to meet because, due to the pandemic, collaboration tools become a tool of daily use, so how do you make your selection? Although we already used the product before with the pandemic, we learned to use it more fully, which allowed us to improve, and it has unique characteristics. In addition, we also used the chat function to take notes and keep records of the Meeting Minutes.
What recommendations would you give to someone considering this product?
If it is easy to recommend it since it is a very useful tool both for work and even in daily life to make calls to relatives or attend virtual classes, in addition to that you can also use the mobile application to use it wherever necessary.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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