What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sagar K.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2022
Easy to use and good in multi video conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Allows for all team members to be visible on video calls
What is your favorite aspect of this product?
Ease of communication and ease of use
What do you dislike most about this product?
Sometimes it crashes in between meetings and sometimes have difficulty joining meetings
What recommendations would you give to someone considering this product?
Good product for effective team communications
Pros
- Reliable
- Performance Enhancing
- Transparent
- Continually Improving Product
Please tell us why you think this review should be flagged.
Oliur R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
The best tool for smooth online meetings
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has one of the best optimized video and audio calling features; it works fine even if your network bandwidth is limited, which is impressive. The best part about Zoom is their app section, which is extremely useful for me because I can now integrate Zoom with all of the third-party tools that I frequently use and connect all of them together, which saves me a lot of time. It integrates with Slack, Google Calendar, and other services.
What is your favorite aspect of this product?
Zoom has changed the way meetings are held, accelerating the transition to a digital world. We can easily connect with our clients in real-time and improve user experience with the help of Zoom. The audio, video, and screen-sharing are all excellent. It is available on a variety of platforms (mobile, PC, Web Browser, etc.), allowing you to access it from anywhere and at any time.
What do you dislike most about this product?
Although Zoom is a pretty solid tool for making calls or holding online meetings, it still needs some improvements. For example, Zoom should add a feature that determines whether or not the user has read the message and if it was delivered properly. Also, dealing with too many participants can be difficult if you don't have a dual monitor, and zoom should include a feature that allows you to turn off everything on the screen except the person who is presenting his screen.
What recommendations would you give to someone considering this product?
Zoom is a great solution for any size business, whether you are just an individual doing your normal online meetings or sessions with friends or family or taking business calls and meetings and doing online seminers. It has all of the essential features that you will require. Furthermore, their third-party app integration process is very strong and effective, so switching from other tools or managing everything at once will result in a more productive time and save you time.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Mouath A.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
Fantastic, but overpriced
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is suddenly showed up because of the correct and the spready advertisement. It's the first application I discovered the file sharing, Screen sharing features. These were the differentiates I found for the first.
What is your favorite aspect of this product?
I like how easy it is to use and how many functions it has. However, I mostly use three applications, all of which provide the same services, and one of them needs undoubtedly do something novel to revolutionize virtual conversations and to be at the top the list.
What do you dislike most about this product?
If you are not subscribing to them, it will disconnect the conference! Instead of this unpleasant move, why don't they reduce the feature? Many times, I did not realize that I needed to subscribe! Why should I pay to use it once a month?
What recommendations would you give to someone considering this product?
I recommend if you want to use it everyday to subscribe with Zoom. Otherwise, find another application because they will disconnect the conference
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
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