What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Visitor Management
Score 8.7
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.7
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Zoom Workplace Reviews
HARSH K.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Zoom for note-taking during meeting
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom allows to us to express using emojis during meeting and reduces distraction by showing only host's video feed.
What is your favorite aspect of this product?
Zoom speciality is that it allows us to easily replace our background image during the meeting to show good background and recording features is also likelihood.
What do you dislike most about this product?
Zoom premium plan is pricy a lot.
What recommendations would you give to someone considering this product?
Zoom secure communication and it also integrates with multiple apps like slack , google calendar for better workflow.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Michael W.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Sep 2024
Better solutions on the market.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
None that I can think of.
What is your favorite aspect of this product?
The use of the virtual whiteboard
What do you dislike most about this product?
The cost/time limits.
What recommendations would you give to someone considering this product?
Better solutions on the market which are free and widely used like Google Meet.
Pros
- Reliable
- Enables Productivity
- Inspires Innovation
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Cherish K.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
A Video Conference Standard
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is unusual in that it takes minimum setup and has an intuitive UI that makes attending and conducting meetings easy.
What is your favorite aspect of this product?
Zoom Apps integration lets users access third-party apps from the meeting UI, improving efficiency.
What do you dislike most about this product?
Managing participant settings especially in larger meetings can be difficult without co-hosts or advanced permissions.
What recommendations would you give to someone considering this product?
Try Zoom if you want a flexible, feature rich video conferencing tool with broad compatibility.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Cons
- Vendor's Interest First
- Less Fair
Please tell us why you think this review should be flagged.
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