What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Visitor Management
Score 8.7
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Telemedicine
Score 8.7
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Zoom Workplace Reviews
Ranjeet K.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
A tool with multi functionalities
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Well zoom has wide range to features which other competitors fails to provide like breakout rooms, screen share with remote control and unique background filters.
What is your favorite aspect of this product?
My favorite feature of zoom is that it has breakout room which assists in doing HR training sessions user friendly interface and astonishing video, and audio quality in conference calls.
What do you dislike most about this product?
It lags occasionally when the number of participants is large and sometimes even app crashes.
What recommendations would you give to someone considering this product?
I highly recommend this video conferencing tool to everyone.
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
John S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2024
The best video conferencing software to use.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom takes security very seriously and has implemented strong security measures to protect user data and privacy. It is designed to be user-friendly and suitable for most users. Finally it prioritizes a high quality video and audio experience.
What is your favorite aspect of this product?
My favorite aspect of Zoom is its user-friendly interface and ease of use. Because of the very intuitive and convenient interface, it's easy to use for even the less tech-savvy. Setting up and joining a meeting is a breeze, and the clear layout makes it easy to find the features you need during a call.
What do you dislike most about this product?
Where I found Zoom to be imperfect was the occasional technical glitch or connectivity issue. While Zoom is usually reliable, there were times when participants experienced audio or video delays or had difficulty joining the meeting. These occasional occurrences can be troubling for ongoing users, and overall Zoom meets most people's requirements.
What recommendations would you give to someone considering this product?
I think it's a good idea to research user reviews and ratings to gain insight into other people's experiences with Zoom. If your organization plans to expand in the future, choose a Zoom plan with scalability. Consult with an IT professional or a Zoom official who can provide advice tailored to your specific situation.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Sasank G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Good Product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It stands out as a unique audio and video conferencing platform because of it's unique features and continuous improvement, Recently after this AI saga everywhere I have observed that Zoom was providing transcript and Minutes of meeting on it's own which is really cool to reference it later.
What is your favorite aspect of this product?
Works even when we have low internet connectivity and also can have various video backgrounds while on calls.
What do you dislike most about this product?
Taking control rather than annotating something on the screen would be better.
What recommendations would you give to someone considering this product?
Zoom is pretty cool and you can give it a try for sure.
Pros
- Helps Innovate
- Trustworthy
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
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