What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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Score 8.9
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Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Score 8.6
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Zoom Workplace Reviews
Oluwatomisin A.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Zoom is Amazing. Thank God for zoom when covid hit
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's popular
What is your favorite aspect of this product?
Video conferencing
What do you dislike most about this product?
Sometimes people find it difficult to use it on mobile
What recommendations would you give to someone considering this product?
Go ahead, its an amazing product
Pros
- Reliable
- Enables Productivity
- Unique Features
- Includes Product Enhancements
Cons
- Less Caring
Please tell us why you think this review should be flagged.
Anand R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Personal and Professional - Videoconference tool !
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is the most amazing collaboration tool where it offers variety of amazing features with perfect layout and user interface. Integration is done easily with other third-party applications. Its life-save, a very convenient tool during the pandemic situation, during which users had to worked remotely and zoom support dedicatedly for all video/audio calls with no hindrances at all. It provides perfect audio and video quality which helps to have seamless communication.
What is your favorite aspect of this product?
Zoom is the best platform that has revolutionized business and individual/personal meetings, especially during pandemic time. Features like scheduling a meeting, screen sharing, recording sessions saves lot of efforts and ensures your productivity is increased on daily basis. Few small options like blur your background during video calls, send a message to person you want on the call, any attendee can be presenter during calls such features helps a lot to have better communication.
What do you dislike most about this product?
It consumes more data I feel during video conference meetings though it is not a heavy application. Also, it doesn't allow you to delete messages which you have sent someone. Otherwise, it is the perfect app for collaboration.
What recommendations would you give to someone considering this product?
Using zoom is no compromise. It has best features and benefits which helps in your day's task and ensures best performance. I would strongly recommend using Zoom to all professional and personal users.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Rashid C.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Oct 2022
Perfectly designed communication tool
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom has the most advanced and more curated web and video conferencing tools available within the application as compared to other similar products.
What is your favorite aspect of this product?
The ease of handling large scale zoom meetings and admin controls are the best aspects in the product.
What do you dislike most about this product?
Mobile application needs some improvement, as we cannot do multitasking while on a video call on Zoom.
What recommendations would you give to someone considering this product?
It is a great communication and web conferencing tool with all the advanced level features, good to give a try for anyone considering this product.
Pros
- Performance Enhancing
- Enables Productivity
- Respectful
- Acts with Integrity
Please tell us why you think this review should be flagged.
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