What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Sachin P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
Fantastic Product It’s a great tool to use
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It’s most effective and efficient and also easy to handle and can be easily auto scaled
What is your favorite aspect of this product?
The technology and the functionalities it offers
What do you dislike most about this product?
Technical support was not upto the mark
What recommendations would you give to someone considering this product?
Go for it as it is easy to implement and runs very smooth with the system and easy to integrate with AD
Pros
- Continually Improving Product
- Enables Productivity
- Saves Time
- Fair
Please tell us why you think this review should be flagged.
Greg L.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2023
Ultimately Zoom is easy to use,
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
It's ease of Use
What is your favorite aspect of this product?
It's ease of Use
What do you dislike most about this product?
Not very intuitive and changes along the devices used
What recommendations would you give to someone considering this product?
It's the best video application out there
Pros
- Performance Enhancing
- Efficient Service
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
Richard S.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jun 2023
Fantastic product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
the easy to use, it's so quick to learn!!
What is your favorite aspect of this product?
the capabilities of using other apps with this one.
What do you dislike most about this product?
Nothing, as far as I'm using it, works great.
What recommendations would you give to someone considering this product?
think if you actually need the subscription, since the free version is great too!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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