What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
RAGUL L.
- Role: Human Resources
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Jan 2024
Fantastic application for all
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is somthing good to use for all the company like for interview purpose and for meeting within the team or office. It's good in screen sharing to share somthing while in meeting with staff about the project
What is your favorite aspect of this product?
It's the video and audio quality without any hustle, we can connect easily with one code or can start a new meeting easily
What do you dislike most about this product?
Dislike is that sometimes the audio icon turns off automatically when meeting starts and accepting by the host
What recommendations would you give to someone considering this product?
I recommend this for all, it's like best for all purpose like either business or personal, zoom is best for qll
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
A reliable product for online meetings
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
BiLaL A.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Most Amazing Product!
Likeliness to Recommend
What is your favorite aspect of this product?
User-Friendly Interface: Zoom provides an intuitive and easy-to-navigate interface, ensuring a smooth user experience. HD Video and Audio: It offers high-quality video and audio, enhancing the overall meeting experience. Screen Sharing: Users can share their screens, facilitating presentations, collaborations, and demonstrations.
What do you dislike most about this product?
The platform faced scrutiny for issues related to unauthorized access to meetings (Zoom-bombing) and data privacy practices.
What recommendations would you give to someone considering this product?
Familiarize yourself with Zoom's features, such as breakout rooms, screen sharing, and virtual backgrounds, to maximize its capabilities.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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