What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Appointment Scheduling
Score 8.7
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Whiteboard Software
Score 8.7
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Visitor Management
Score 8.6
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Yash C.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2024
Very beneficial for Individuals and Corporates
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Built-in tools for audio and video collaboration. Instant messaging.
What is your favorite aspect of this product?
Intelligently process recordings. Get meetings summarized. Make queries in a meeting
What do you dislike most about this product?
While entering into a meeting Zoom starts updating by itself. Additionally, group meetings in the free version have time constraints.
What recommendations would you give to someone considering this product?
Individuals can definitely go for it, and Students non professional can take benefit of the free version. Additionally Helpful for long distance relationship couples
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Justin D.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2024
Zoom is tremendous!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
more intuitive than others
What is your favorite aspect of this product?
great mobile app.
What do you dislike most about this product?
can feel different than otherplatforms
What recommendations would you give to someone considering this product?
Use it! It's great
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Rohan K.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Feb 2024
Easy to use. Great product but cannot beat MS Eco
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Light weight. Launches easily. Consumes less resources on laptop and mobile.
What is your favorite aspect of this product?
Screen share. Launches fast.
What do you dislike most about this product?
Annotations are not that great.
What recommendations would you give to someone considering this product?
If you have Microsoft products then explore MS teams for cost perspective.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
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