What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
View Zoom Workplace in this category (opens in a new tab)
Whiteboard Software
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Appointment Scheduling
Score 8.7
View Zoom Workplace in this category (opens in a new tab)
Visitor Management
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Telemedicine
Score 8.6
View Zoom Workplace in this category (opens in a new tab)
Zoom Workplace Reviews
Kasey Peek K.
- Role: Operations
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Feb 2021
Zoom has been a life saver during Covid-19!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The features are far more enhanced than any other program my team has used for virtual meetings. There are more options and features.
What is your favorite aspect of this product?
I love that the meeting host has the ability to mute all participants. This cuts down on background noise and makes things far more efficient.
What do you dislike most about this product?
I have no negative comments to say about Zoom. It has been wonderful for our company. Especially during this pandemic.
What recommendations would you give to someone considering this product?
It is efficient, reliable and effective. It is the best virtual meeting platform out there.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
crystal v.
- Role: Industry Specific Role
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Feb 2021
Incredibly easy to use and very cost effective!!!!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The interaction with the use of the chalkboards
What is your favorite aspect of this product?
Definitely that I had over 200 students at same time
What do you dislike most about this product?
That sometimes it takes multiple times to get logged in and join session
What recommendations would you give to someone considering this product?
Definitely my favorite
Pros
- Trustworthy
- Caring
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
- Role: Public Sector
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Feb 2021
Well-priced, capable, and reliable.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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