What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Zoom Workplace Reviews
Susmita W.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Very easy to use. Screen sharing, screen control.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The screen sharing, file uploads and chat features
What is your favorite aspect of this product?
Screen sharing and file uploads
What do you dislike most about this product?
Sometimes audio
What recommendations would you give to someone considering this product?
Use your channel
Pros
- Enables Productivity
- Unique Features
- Generous Negotitation
- Transparent
Please tell us why you think this review should be flagged.
Enyinna O.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Oct 2024
Ease of use but prices increase significantly
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is unique and good for media coverage and can integrate to 3rd party collaboration tool. the Enhanced Transcription and Translation is fantastic for different languages
What is your favorite aspect of this product?
data retention and reporting capabilities as well as the AI
What do you dislike most about this product?
Support and consistency
What recommendations would you give to someone considering this product?
Its a good product and should go for it and insist on support when needed
Pros
- Unique Features
- Security Protects
- Helps Innovate
- Continually Improving Product
Cons
- Vendor Friendly Policies
- Wastes Time
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
Elsa A.
- Role: Student Academic
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2024
I love this product it easy for my work
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
The ability to control everything
What is your favorite aspect of this product?
Obviously, virtual connections
What do you dislike most about this product?
I don't think so I would dislike Zoom
What recommendations would you give to someone considering this product?
Its a great product
Pros
- Unique Features
- Caring
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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