What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Zoom Workplace Reviews
Samuel L.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2020
Easy and useful use.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom differs from other systems in that it makes it much more important to maintain stable communication and that is essential for your software and in addition to this it makes it easier to invite people just by sending them the link, they can connect to the room and in turn create a private room to connect to newspapers, nowadays it is much more relevant to stay connected.
What is your favorite aspect of this product?
I love zoom because it allows me to communicate with all my coworkers and in this way increase the ability to start projects and be able to finish them, I am happy because now more than anything communication is needed and it allows me to keep my workhome process totally stable I am happy because it worked in a totally amazing way, in addition to the fact that it is possible to be in constant communication and allows us to connect quickly and easily.
What do you dislike most about this product?
I have no problem with zoom at all, it seems to me a very good system and different from the others, however improving the servers and offering solutions in updates that allow optimizing the service would be excellent, in addition to downloading the zoom system makes it a little complicated in the machine due to circumstances freezes fixing that problem would be perfect.
What recommendations would you give to someone considering this product?
I recommend the zoom service to all users because it fulfills its services and it is simple, no prior knowledge is needed, it is only to start the system and automatically start a video conference, it allows us with a link to share the users we want to enter The room is totally simple, easy and useful tools.
Pros
- Unique Features
- Efficient Service
- Effective Service
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Jennifer Blankenship M.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Apr 2020
Allowed us to stay in business during COVID19!
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
So many others are used for telehealth/medicine purposes, but not all have the features and capabilities that make it helpful and effective in working with children with attention and/or behavioral needs, which is what we use it for! The white board, screen share, and mouse controls as well as all of the facilitator controls available (even giving a virtual high five/thumbs up) make it awesome for what we need.
What is your favorite aspect of this product?
Hands down, the facilitator controls is SOOOO useful!! Especially the breakout rooms feature for social skills groups that we offer.
What do you dislike most about this product?
Nothing really.. I haven't really had any negative experiences at all unless my wifi becomes unstable.
What recommendations would you give to someone considering this product?
Really get to know the facilitator controls and all they offer! They are great!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Dioneiber M.
- Role: Operations
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Apr 2020
The best conference software
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
As I just mentioned, one of the differences is that zoom does not have the security system of the fingerprint sensor like other programs, also a notable difference of Zoom is that it has great optimization, a good autonomy of video quality together, giving me a comfortable experience unlike other software.
What is your favorite aspect of this product?
Zoom has been for me throughout this time the best tool for conferences, I really like its interface, as well as its excellent optimization since, despite the fact that sometimes it has a bad internet connection, it gives me excellent audio quality and video as it also allows me to share the screen very easily, I can also share links, images, files among other things, Zoom has given me an excellent experience, especially in this quarantine, which is when I use this tool the most.
What do you dislike most about this product?
Honestly, zoom has not witnessed problems using this tool, thanks to the fact that it has constant updates and is always properly maintained, therefore I have no complaints or negative comments about it.
What recommendations would you give to someone considering this product?
If you want to use a complete tool, to share your presentations in good audiovisual quality, Zoom is the tool you are looking for, since in addition to having good characteristics it is very easy and intuitive the first time you manage it, I can also easily invite your meetings to Your colleagues and not only that, also Zoom is cross-platform, since it is available on computer, website and mobile devices, prove to Zoom that you will not regret it.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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