What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoom Workplace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoom Workplace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Zoom Workplace Reviews
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2021
Tremendous app with virtual classes and learning.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Roberto M.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2021
Zoom is the best tool for your Video Conferencing
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
With zoom you can make a video conference with ease, you don't need to download it to use it since you can access the software through the browser.
What is your favorite aspect of this product?
Its interface is very versatile and very easy to use, you just have to download it, click and it is ready to use, I can have an online meeting, make a video conference and build a conference room, Zoom allows you to make Video Webinar with which you can send messages and share files. With Zoom you can do webinars with video, audio and screen sharing, and it has great functions such as surveys, chat, recording, etc. It also allows you to record video from a meeting, download it and then watch it using an HTML 5 OR Flash browser.
What do you dislike most about this product?
Its quality in terms of the shared screen is not very good, because many times using it this produces an error which makes it a little difficult to do the meeting satisfactorily, the video quality is not pleasant as it is a little dark. A feature they are should seriously improve recording as this often tends to have problems making incomplete recordings and their prices are quite high.
What recommendations would you give to someone considering this product?
It's quite easy to use and works globally and you don't have to be an expert to learn how to use it.
Pros
- Reliable
- Effective Service
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Dustin A.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Host your one on one meeting for free
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Their free version almost got everything I need since I do freelancing and having a one on one meeting with the customer is enough for this.
What is your favorite aspect of this product?
I don't have to spend something
What do you dislike most about this product?
I have a problem wherein every time I got a meeting I need to turn on allow participants in sharing their screen at the meeting settings. I know that we can default it at their website but what's the point of not having it on the software installed at the first place? Also note that they don't have a web version you can run on the browser so, again you have less time to login at their website.
What recommendations would you give to someone considering this product?
Zoom is really great for client meeting there are just time that there are problems with their server but I just usually re-host the meeting which seems to solve the issue. The free version is really good to try if you are simply assessing the tool.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
