Zoom Workplace Logo
Zoom Workplace Logo
Zoom Video Communications, Inc.

Zoom Workplace

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Zoom Workplace
8.9 /10

What is Zoom Workplace?

Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Zoom Workplace won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Video Conferencing

87

Screen Share

86

Audio Conferencing VoIP

86

Audio Controls

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Keyboard Mouse Control

82

Application Share

81

Virtual Whiteboard

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Quality of Features

83

Usability and Intuitiveness

82

Breadth of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Vendor Support

79

Zoom Workplace Reviews

Taufik R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Interactive video conferencing and chat.

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

Zoom differs from other similar products, in terms of its exclusive conference capacity it surpasses that of the rest so it is competitive to host all the participants that are required for a meeting from anywhere without inconvenience.

What is your favorite aspect of this product?

I like Zoom because it allows you to work with the following options: Its interface is simple and practical to use. Meeting room to accommodate larger audiences To broadcast meetings on social media Option to schedule meetings in Google Calendar With whiteboard function and annotation support. For screen sharing and recording function. Video chat capability Possibility of choosing manual background. Ability to share control of the data presented.

What do you dislike most about this product?

Occasionally, there have been delays for cloud recordings downloads.

What recommendations would you give to someone considering this product?

I recommend Zoom, it is a wonderful tool to create meeting rooms, carry out conversations with members of work teams, and collaborators. It provides all the necessary tools to have a suitable meeting environment, such as screen sharing, presentations and whiteboards, it is effective and effective for collaborative sessions and brainstorming sessions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Arietzabeth A.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

PERFORMANCE AND CONFIDENCE WITH ZOOM.

Likeliness to Recommend

8 /10

What differentiates Zoom Workplace from other similar products?

The difference of Zoom with other similar products is the quality of its connection and coverage in meetings maximum security, speed, offers solutions and advanced functions. Tools that are of great help when organizing meetings and connecting with colleagues, coworkers no matter where we are because Zoom has the power to unite us, it is a wonderful communications software that helps us maintain our collaboration from beginning to finish.

What is your favorite aspect of this product?

My favorite aspect of Zoom is its HD image and audio quality, its end-to-end security, instant messaging, recording of meetings in the cloud, optimized use of the calendar, I really like the integrated collaboration tools the screen sharing of Simultaneously, I really like the wireless connection and the simplicity of the system, very easy to configure and a visually pleasing interface.

What do you dislike most about this product?

Zoom is an online communications tool that offers its users excellent service, with immediate solutions, quality meetings with ease of use, join through any device enabling internal and external communications. It is a program that is very well designed and has no flaws or problems, it is perfect.

What recommendations would you give to someone considering this product?

I recommend Zoom to all work teams and people who need to develop and join online meetings by sharing screen, with image and audio quality, end-to-end security, easy access, easy configuration. It is a tool that makes it possible to approach anyone in any place without limitations with interactive, fabulous meetings and that allows us to carry out our work successfully.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

JUDE K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Amazing Cpmmunication Tool

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

The feartures are rich on both ends , the host end and the participants end. Very easy to use. The performance is excellent.

What is your favorite aspect of this product?

The meeting capacity is huge, one can have upto 500 people on a single video call. The streaming offered by zoom is smooth , they have minimum latency and high frame rates. The URL invite codes are easy. They offer virtual backgrounds. There is the ability to control camera and audio. The videos are HD and the audios clear. There is real time editing.

What do you dislike most about this product?

There are no toll-free dial-in numbers fr the united states. There is no way to add description or the agenda of the meeting to use as an invite from the app.

What recommendations would you give to someone considering this product?

Zoom offers an amazing platform to hold meetings virtually through video conferencing and even audio conferencing , the videos are high definition and audios very clear. They offer the highest participant capacities and their streamimg is the smoothest.This platform is the very best.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Zoom Workplace Comparisons