Zoom Rooms Logo
Zoom Rooms Logo
Zoom Video Communications, Inc.

Zoom Rooms

Composite Score
8.2 /10
CX Score
8.6 /10
Category
Zoom Rooms
8.2 /10

What is Zoom Rooms?

The modern workspaces for hybrid teams, Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Rooms are the conference room experience you’ve always wanted.

Company Details


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Awards & Recognition

Zoom Rooms won the following awards in the Digital Signage category

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Zoom Rooms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Rooms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

92 Plan to Renew

3
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Rooms?

3% Negative
1% Neutral
96% Positive

Pros

  • Client Friendly Policies
  • Trustworthy
  • Performance Enhancing
  • Efficient Service

Feature Ratings

Average 81

Cloud-Based

89

Emergency Alerts

88

Reporting Analytics

84

Streaming/Broadcast

82

Security

81

Access Permissions Management

81

Integration

81

Content Management

80

Mobile Access

80

Device Management

80

Multi-Property Support

80

Vendor Capability Ratings

Average 81

Availability and Quality of Training

85

Ease of Implementation

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Business Value Created

81

Breadth of Features

81

Quality of Features

79

Vendor Support

78

Ease of Data Integration

78

Ease of Customization

76

Zoom Rooms Reviews

Zulma Q.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Data-Driven Transparency, Keeping Teams Informed

Likeliness to Recommend

9 /10

What differentiates Zoom Rooms from other similar products?

Zoom Spaces' unique feature is its digital canvas with multimedia and interactive videoconferencing. Documents, spreadsheets, presentations, and live data dashboards can be seen together in one place.

What is your favorite aspect of this product?

Zoom Spaces lets us share and get feedback on important information in a new way. Zoom Spaces lets users work together on documents in real time. Any team member can highlight, mark up, and comment on any type of content. We build insights through analysis.

What do you dislike most about this product?

As workspaces get more annotations and data layers, more granular access and visibility controls could be useful. For example, letting users create workspaces with different permissions could help them work together more effectively.

What recommendations would you give to someone considering this product?

Our digital signage board, activated through Zoom Spaces, is the heart of our intelligence center. Dashboards show real-time data, KPIs, and trends. The workspace's persistent state helps us find and fix problems. We become part of the data flow. Zoom Spaces has brought our operations together. We have gone beyond individual spreadsheets and information silos. Our insights, recommendations, and actions come together as one.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Caring

Nidia M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Immersive Experiences, Crafting Brand Narratives

Likeliness to Recommend

8 /10

What differentiates Zoom Rooms from other similar products?

Zoom Spaces lets teams work together in real time to create digital displays. It shares content easily, so users get the same great experience on any device or location.

What is your favorite aspect of this product?

The platform lets you create branded digital spaces that target audiences will like. Its content management system makes it easy to schedule product launches and promotions.

What do you dislike most about this product?

Zoom Spaces is good at making digital displays, but its analytics could be better. Knowing more about how people engage with your content, how long they spend looking at it, and how they interact with it will help you make your marketing more effective.

What recommendations would you give to someone considering this product?

I've seen how Zoom Spaces can create immersive brand experiences in global marketing and e-commerce. Its digital displays have engaged global audiences, making product launches and promotions more engaging. The platform's real-time tools have made it easy for different teams and countries to work together and create great results. While better analytics would help us make better decisions, Zoom Spaces is still a great tool for reaching global audiences and creating marketing campaigns that connect with people around the world.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Saqib A.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Useful for Office Communications, with Room to Gro

Likeliness to Recommend

8 /10

What differentiates Zoom Rooms from other similar products?

Zoom Spaces isn’t just digital signage — it’s part of a full workspace system. That includes Zoom Rooms (video conferencing + meeting rooms), scheduling displays, kiosks, visitor management, and workspace reservation. The tight integration means fewer separate systems / vendors to manage. You can deploy corporate communications: announcements, emergency alerts, company‑wide meetings or all‑hands, etc. Some signage platforms focus only on static content; Zoom Spaces supports more dynamic or urgent m

What is your favorite aspect of this product?

You can manage video conferencing, digital signage, workspace reservations, and room scheduling displays—all from one admin console. If you're already using Zoom for meetings or webinars, adding signage and space management becomes nearly frictionless—no separate systems or vendors to onboard. This integration reduces complexity and costs while improving the overall user and admin experience.

What do you dislike most about this product?

Zoom Spaces' digital signage tools are fairly basic compared to dedicated signage platforms. You can upload images, videos, or URLs and schedule them, but you lack: Advanced layout design (e.g., multi-zone screen splits, drag-and-drop designers) Conditional scheduling (e.g., content based on weather, occupancy, time of day) Rich content templates (news tickers, real-time data widgets, etc.)

What recommendations would you give to someone considering this product?

If you need high design flexibility, dynamic content feeds, or conditional logic (e.g., ads, localized content), consider layering a more advanced signage tool or using Zoom only for foundational use. Test admin experience early. Set up a test location, define content workflows, and explore the signage + scheduling features before scaling across locations. If data is a priority, ask about integrations or plan for 3rd-party tracking methods.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

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