Zoom Rooms Logo Award Winner Product Badge
Zoom Rooms Logo Award Winner Product Badge
Zoom Video Communications Inc.

Zoom Rooms

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Zoom Rooms
8.1 /10

What is Zoom Rooms?

The modern workspaces for hybrid teams, Zoom Rooms bring HD video collaboration into any space – in the office, in the classroom, or at home – and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Rooms are the conference room experience you’ve always wanted.

Company Details


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Awards & Recognition

Zoom Rooms won the following awards in the Digital Signage category

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Zoom Rooms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Rooms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Rooms?

3% Negative
3% Neutral
94% Positive

Pros

  • Efficient Service
  • Fair
  • Continually Improving Product
  • Client Friendly Policies

Feature Ratings

Average 79

Cloud-Based

86

Reporting Analytics

83

Security

83

Centralized Display Management

81

Integration

80

Content Management

79

Access Permissions Management

79

Mobile Access

79

Extensibility

78

Multi-Property Support

78

Device Management

78

Vendor Capability Ratings

Average 80

Availability and Quality of Training

84

Usability and Intuitiveness

84

Ease of Implementation

83

Ease of IT Administration

81

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Business Value Created

79

Quality of Features

79

Ease of Data Integration

77

Ease of Customization

76

Vendor Support

76

Zoom Rooms Reviews

Saqib A.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Useful for Office Communications, with Room to Gro

Likeliness to Recommend

8 /10

What differentiates Zoom Rooms from other similar products?

Zoom Spaces isn’t just digital signage — it’s part of a full workspace system. That includes Zoom Rooms (video conferencing + meeting rooms), scheduling displays, kiosks, visitor management, and workspace reservation. The tight integration means fewer separate systems / vendors to manage. You can deploy corporate communications: announcements, emergency alerts, company‑wide meetings or all‑hands, etc. Some signage platforms focus only on static content; Zoom Spaces supports more dynamic or urgent m

What is your favorite aspect of this product?

You can manage video conferencing, digital signage, workspace reservations, and room scheduling displays—all from one admin console. If you're already using Zoom for meetings or webinars, adding signage and space management becomes nearly frictionless—no separate systems or vendors to onboard. This integration reduces complexity and costs while improving the overall user and admin experience.

What do you dislike most about this product?

Zoom Spaces' digital signage tools are fairly basic compared to dedicated signage platforms. You can upload images, videos, or URLs and schedule them, but you lack: Advanced layout design (e.g., multi-zone screen splits, drag-and-drop designers) Conditional scheduling (e.g., content based on weather, occupancy, time of day) Rich content templates (news tickers, real-time data widgets, etc.)

What recommendations would you give to someone considering this product?

If you need high design flexibility, dynamic content feeds, or conditional logic (e.g., ads, localized content), consider layering a more advanced signage tool or using Zoom only for foundational use. Test admin experience early. Set up a test location, define content workflows, and explore the signage + scheduling features before scaling across locations. If data is a priority, ask about integrations or plan for 3rd-party tracking methods.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Arun G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

The phone system is a great add-on.

Likeliness to Recommend

7 /10

What differentiates Zoom Rooms from other similar products?

Zoom is not just for video meetings. They also have a cloud phone system called zoom phone. This is different. It can replace your old office phone system.

What is your favorite aspect of this product?

I love that my desk phone and my video meetings are all in one app. I can make and receive phone calls from my computer or my mobile phone using the zoom app. It is very convenient.

What do you dislike most about this product?

Zoom phone is an extra cost. It is not included in the standard meeting license.

What recommendations would you give to someone considering this product?

If you are looking for a modern phone system, you should check out zoom phone.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Transparent

Cons

  • Commodity Features
  • Vendor's Interest First
  • Less Generous

Oluwaseun M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Intuitive, Smart, and Collaboration-Ready.

Likeliness to Recommend

9 /10

What differentiates Zoom Rooms from other similar products?

Deep Zoom integration with spatial collaboration tools.

What is your favorite aspect of this product?

Fluid teamwork in interactive virtual spaces.

What do you dislike most about this product?

Occasional lag during high user activity.

What recommendations would you give to someone considering this product?

Ideal for hybrid teams—explore all features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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