Zoho Vault Customer Reviews 2023

What is Zoho Vault?

Say goodbye to memorizing passwords. Let us do it for you. Zoho Vault is a secure password manager that safely manages your passwords and autofills them across websites and applications.

Company Details

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Awards & Recognition

Zoho Vault won the following awards in the Password Management category

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2 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

1 Top Rated Capabilities

8 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Zoho Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Vault.

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Vault?

0% Negative

2% Neutral

98% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Effective Service

Charul G.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Great Password Management Tool

Likeliness to Recommend

9 / 10

What differentiates Zoho Vault from other similar products?

Zoho Vault is one of the best password management software in the market and its features such as organizing and distributing passwords among our team, its adaptability to requirements and its role-based access controls are some of the features that makes it better and different from other competitors in the market.

What is your favorite aspect of this product?

I like how simple, yet robust Zoho Vault is in its user-friendly and highly safe user interface. I love its features such as two-factor authentication that provides that extra security and its autofill feature that not only allows us to not remember those complex passwords but also detects if there is a change in the URL and lets us know which in turn can prevents us from Phishing attacks.

What do you dislike most about this product?

I don't like its reset password function or its recovering data practices. If someone forgets their master password, it doesn't allow to recover in any other way, and you would have to start your account from scratch and wouldn't be able to recover that data.

What recommendations would you give to someone considering this product?

It's a great password management tool and if you work in a department where there is a lot of sharing of passwords for a singular database, Zoho Vault is best. It's two-factor authentication and customized policies for password are also something that makes it an ideal job.

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

Kedir s.

Role: Information Technology
Industry: Energy
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Efficient and easy to use , but a bit pricey

Likeliness to Recommend

10 / 10

What differentiates Zoho Vault from other similar products?

Ease of access

What is your favorite aspect of this product?

User friendly and efficient

What do you dislike most about this product?

None it is genuinely good product

What recommendations would you give to someone considering this product?

Go for it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Arun kumar T.

Role: Operations
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Safe and secure product

Likeliness to Recommend

10 / 10

What differentiates Zoho Vault from other similar products?

it is very affordable product which makes it unique to it's competition.

What is your favorite aspect of this product?

It has multi factor authentication facility which makes it the safest application to use. The password storage is safe here.

What do you dislike most about this product?

Sometimes,it feels frustrating to do so many authentication process.

What recommendations would you give to someone considering this product?

It is the safest tool, if you really concerned about password storage then you should try it.

Pros

Respectful
Helps Innovate
Reliable
Enables Productivity

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Zoho Vault

Zoho Vault

What is Zoho Vault?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Zoho Vault Ratings

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Zoho Vault?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

End User Self Serve Intuitive portal designed for end users to create incident tickets, request services, and access status and FAQs.

Vault for Each User Each user has access to their own password vault.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Credential Management Software provides credential management and retrieval functionality.

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Password Generator Software includes the ability for users to generate strong passwords.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Data Tracking and Audit Trail In addition to reporting, the ability to provide audit trail on data and details tracked.​

Team Management Create and manage team members. Items can be shared across team members.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Zoho Vault Reviews

Charul G.

Great Password Management Tool

Likeliness to Recommend

Pros

Kedir s.

Efficient and easy to use , but a bit pricey

Likeliness to Recommend

Pros

Arun kumar T.

Safe and secure product

Likeliness to Recommend

Pros

Most Popular Zoho Vault Comparisons

Bitwarden

Keeper

LastPass

1Password

NordPass

Dashlane

Feature Ratings

End User Self Serve

Vault for Each User

Access From Multiple Devices

Credential Management

Work and Personal

Encryption and Decryption

Password Generator

Multi-Factor Authentication (MFA)

Single Sign-On (SSO)

Data Tracking and Audit Trail

Team Management

Vendor Capability Ratings

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Customization

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration