What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance with Zoho Social.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZoho Social Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zoho Social.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Transparent
- Client's Interest First
- Friendly Negotiation
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Publishing
Social Media Channel Integration Inbound
Visual Analytics
Audience Segmentation
Dashboards and Reporting
Sentiment Analysis
Influencer Identification
Competitor Tracking
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Quality of Features
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Also Featured in...
Zoho Social Reviews
Koutarou K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Streamline Social Media with Zoho Social
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social has an AI-based image recognition capability that automatically tags images with contextual keywords to optimize visual content. This capability also powers enhanced filtering, recommendations, and the discovery of relevant images for social posts. Zoho Social facilitates more visually engaging social strategies with its central strengths, including cross-channel posting. This feature allows for the scheduling of unlimited social updates personalized for each platform and audience.
What is your favorite aspect of this product?
Zoho Social empowers us to promote events, share company updates, distribute relevant articles, and engage followers. Teams can collaborate seamlessly with file sharing, task assignment, integrated chat, and more. Custom integration is further enabled through public API access. Custom approval flows allow for efficient content governance. Engagement analytics provide deep visibility into follower growth, impressions, reach, clicks, shares, and overall audience sentiment across posts and channels. Competitor tracking is also available.
What do you dislike most about this product?
Zoho Social provides robust analytics, but some data scientists may desire even deeper statistical capabilities. Additionally, the tool exclusively focuses on social media management rather than being an integrated marketing platform. However, for the specialized needs of social media, Zoho Social is more than capable.
What recommendations would you give to someone considering this product?
Zoho Social provides software with the right tools to extend your social reach and connect with developer communities. The platform enables the organization of social posting workflows and optimization based on audience analytics. Boost your social presence with Zoho Social.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kathy H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
A wonderful social marketing hub is Zoho Social
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
It's our go-to place for all things social media. They strive to offer unique publishing options, which is great because they are a one-stop shop. For better brand management and social media exposure, Zoho Social can come in handy. If you want to know how your audience is feeling, you can use their analytics tool to refine your communication tactics.
What is your favorite aspect of this product?
I can easily post to numerous accounts simultaneously and scheduling is available to ensure consistency. I can post more frequently because Zoho allows me to consolidate all my social media profiles into one.
What do you dislike most about this product?
Zoho Social's limited options for report customization is an area that may need some improvement. The data offered is complete, however, we could benefit from more report customization options to be able to delve deeper and make better social media strategy decisions.
What recommendations would you give to someone considering this product?
Thanks to its intuitive design, the platform is suitable for users with different levels of experience. We were able to quickly learn how to use the interface and incorporate its capabilities into our workflow because of how easy it is to navigate.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Ivonne L.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Use Zoho Social to Increase Your Social Presence
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social stands out with its extensive posting capabilities and flexibility. Users can easily schedule unlimited social media posts across platforms, tailored to each channel and audience. This feature allows for more accurate filtering, recommendations, and the discovery of optimal visuals for social media posts. The image analytics provide insights to guide visual content strategy. Robust recurrence, stand-up, and calendar systems enable the organization of vast posting workflows. Custom workflows with approval chains streamline brand governance.
What is your favorite aspect of this product?
Deep analytics offer valuable visibility into audience engagement. Users can track reach, impressions, engagement metrics, follower growth, and more across posts and platforms. Sentiment analysis detects audience sentiment. Competitor monitoring is also available. The actionable insights help guide posting strategy and content refinement. A recent addition is Zoho Social's AI-powered image recognition, which automatically tags images with relevant keywords.
What do you dislike most about this product?
Zoho Social is great for post creation and analytics, but it may not have all the tools that some users expect in an all-in-one marketing platform. Additionally, it may not be the best choice for personal social media management needs.
What recommendations would you give to someone considering this product?
However, for brands, companies, agencies, or public figures looking to enhance their social presence, Zoho Social is an excellent option. Zoho Social can help you manage high-volume posting workflows and analyze engagement to execute successful social strategies. The platform enables impactful social communication that resonates with modern connected audiences.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.