Zoho Forms Logo Award Winner Product Badge
Zoho Forms Logo Award Winner Product Badge
Zoho

Zoho Forms

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Zoho Forms
8.7 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

5% Negative
8% Neutral
87% Positive

Pros

  • Client Friendly Policies
  • Fair
  • Helps Innovate
  • Reliable

Feature Ratings

Average 83

Data Analysis and Survey Function

85

Security

84

Drag and Drop Design

83

Mobility

83

Version Management

83

APIs and Integration

82

Electronic Signatures

82

Workflow Automation

82

Field Configuration and Customization

81

State Transformation

80

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Ease of Implementation

83

Breadth of Features

83

Business Value Created

82

Vendor Support

82

Ease of Data Integration

82

Quality of Features

81

Ease of Customization

81

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

80

Availability and Quality of Training

79

Zoho Forms Reviews

James W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Data collection forms to your liking

Likeliness to Recommend

10 /10

What differentiates Zoho Forms from other similar products?

Its templates are very flexible and I really like how easy it is to use and how customizable it is. I have been able to use it to collect a wide variety of data. The software has helped us achieve our goal of having unique and engaging survey questions, and we can already see the return on investment (ROI) increasing dramatically. Overall, it's a fantastic tool for collecting data directly from users and customers.

What is your favorite aspect of this product?

With Zoho Forms, we were able to quickly create surveys and forms, send them to customers and employees, and collect data to help us make better business decisions. The interface and functionality are simple, and the results are presented in a comprehensive but easy-to-understand way. After receiving their responses, we review the data and make a final decision.

What do you dislike most about this product?

I think they should add updates to improve its look and feel, to make the application pleasing to look at in all aspects. Using the buttons at the top to select the different answers is a bit cumbersome, I admit.

What recommendations would you give to someone considering this product?

Using Zoho Forms is super simple, and implementation is easy. Its unique pricing sets it apart from many of these applications, and its templates stand out for their creativity and originality.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Client Friendly Policies

Harshitha M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2024

Convenient Product

Likeliness to Recommend

10 /10

What differentiates Zoho Forms from other similar products?

User-friendly interface and customized options.

What is your favorite aspect of this product?

Flexibility in customization.

What do you dislike most about this product?

Finding learning curves form advanced features.

What recommendations would you give to someone considering this product?

Basic form creation and explore with advanced features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Teena T.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Zoho Forms from other similar products?

I believe Zoho Forms sets itself apart for UX designers like me with its user-friendly design and customization options. Creating forms that seamlessly match a brand's look is easy. The ability to embed forms on websites enhances engagement, and the robust data collection and analytics features make it great for UX research.

What is your favorite aspect of this product?

My favorite part, as a UX designer, is the design flexibility offered by Zoho Forms. It allows me to create forms that seamlessly blend with a brand's aesthetic, enhancing the overall user experience. The customization options empower me to tailor forms precisely to meet design preferences and maintain brand consistency. This design-centric approach significantly contributes to creating visually appealing and engaging surveys, aligning perfectly with UX research objectives.

What do you dislike most about this product?

In my experience, one aspect I find less favorable about Zoho Forms is that the user interface, while functional, may not be as intuitive as some other form-building tools. It might take a bit of time for new users to fully grasp the features and settings, potentially impacting the initial user experience.

What recommendations would you give to someone considering this product?

For anyone thinking about using Zoho Forms, I'd recommend starting with a clear plan for your form requirements. While it offers great design flexibility, take some time to explore and get familiar with the user interface. Leverage the customization options to create forms that align perfectly with your brand or project. Additionally, make use of its integration capabilities within the Zoho ecosystem for a seamless workflow. Keep in mind that, like any tool, there may be a learning curve, so invest some time in understanding the features to make the most out of Zoho Forms for your specific needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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