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Zoho

Zoho Analytics

8.2 /10
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Zoho Analytics
8.2 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

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Awards & Recognition

Zoho Analytics won the following awards in the Business Intelligence & Analytics - Midmarket category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

7% Negative
8% Neutral
85% Positive

Pros

  • Respectful
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Collaboration

83

Dashboard

81

Data Exploration and Visualization

81

BI Security

80

Operational Reporting Capabilities

79

BI Platform Administration

78

Self Service and Ad Hoc Capabilities

78

Data Connectors and Data Mashup

78

Intelligent Alerts and Notifications

77

Mobile

76

Vendor Capability Ratings

Average 75

Business Value Created

79

Ease of Data Integration

78

Quality of Features

77

Ease of Implementation

77

Ease of IT Administration

76

Breadth of Features

75

Ease of Customization

75

Usability and Intuitiveness

74

Vendor Support

73

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

72

Zoho Analytics Reviews

Soleil-amy L.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Its a could be a sales gamification resolution.

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

Its leads the creation and it helps users to induce the foremost out of their package. Having fun makes it easier to form sales. It boosts sales by distinctive nurture and following informed quality leads.

What is your favorite aspect of this product?

It provides knowledge, security, and compliance. it offers access to statistical data which means that you simply will replicate success. Zoho Analytics encourages competition in members. Zoho Analytics offers correct knowledge to your call manufacturers through mistreatment reports and analytics. Zoho Analytics resolves customers' inquiries quickly. Zoho has enhanced customer support through cases, solutions, case routing, and escalation, web-to-case forms, etc. 

What do you dislike most about this product?

Its dashboard can't be shared via WhatsApp. Zoho Analytics is appropriate just for tiny and middle-sized businesses. The email example becomes exhausting to edit with few customizable choices. You cannot import contacts directly from your social media accounts.

What recommendations would you give to someone considering this product?

It could be a sales activity management tool for sales groups to reinforce the revenue. It primarily provides in-built dashboards and charts for sales coverage, sales performance management, and team engagement. It additionally helps access KPIs, targets, and contests with real-time CRM updates on Zoho. It comes with analytics, targets, contents, and broadcast tools to observe the calls created and conferences attended to assess the performance of the team. It comes with in-built integration with CRM tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Generous

Dhara B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

really good product to use even for small business

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

zoho analytics has a great UI and it is really easy to install and deploy the application , the onboarding is hassle free we have really had a smooth experience and their team certainly made sure of it.

What is your favorite aspect of this product?

Zoho analytics is really good if you are new to the BI tools the best version they have one can use is the enterprise version where there is more control and defined goals and targets for every team under respective managers and can track performance and increase business process outcomes.

What do you dislike most about this product?

there is nothing much i dont like about zoho analytic

What recommendations would you give to someone considering this product?

definitely recommend zoho analytics to a business that is looking to grow and has small budget this is totally worth for the price and a really good investment going forward.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Haman M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

My Experience With Zoho Analytics

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

What makes Zoho Analytics unique is that it is a self service BI software.

What is your favorite aspect of this product?

Setting up and deploying Zoho Analytics was easy. The software is affordable It offers Amazing features as a business intelligence solutions Analyze data and visualizing it for better understanding is easy

What do you dislike most about this product?

Zoho Analytics is not just flawless but the best in matters BI

What recommendations would you give to someone considering this product?

While Zoho Analytics may seem like an ordinary BI solution, it's a workhorse that is both affordable and effective. It makes data analytics and visualization easy. I recommend it

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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