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Zoho

Zoho Analytics

Composite Score

8.8 /10

CX Score

9.2 /10

88 Reviews Write a Review

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details

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Awards & Recognition

Zoho Analytics won the following awards in the Sales Analytics category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Contract Negotiation

Latest Award, 2025

2025 Data Quadrant Champion

2025

0 Top Rated Capabilities

4 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Contract Negotiation

2024

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

5 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

2% Negative

6% Neutral

92% Positive

Pros

Respectful
Security Protects
Performance Enhancing
Transparent

Feature Ratings

Average 84

Pipeline Planning

Dashboard

Predictive Sales Forecasting

Collaboration

Visual Pipeline Monitoring

Intelligent Alerts and Notifications

Territory Analytics and Management

Predictive Time-Series Reporting & Analytics

Scenario Analysis

Artificial Intelligence-Based Insights

Data Ingestion and Interoperability

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Ease of Customization

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.4

View Zoho Analytics in this category (opens in a new tab)

Zoho Analytics Reviews

Ajenthan A.

Role: C-Level
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Nice features

Likeliness to Recommend

7 /10

What differentiates Zoho Analytics from other similar products?

I think almost similer

What is your favorite aspect of this product?

Colloboration tools are nice to use

What do you dislike most about this product?

After sales support is low

What recommendations would you give to someone considering this product?

Good product but make sure vendor support

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Akanksha B.

Role: Sales Marketing
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

An Effective Data Analytics & Reporting Tool

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

Zoho Analytics stands out with its ease of use, seamless integration with other Zoho apps, and its ability to handle complex data visualizations. The platform also provides strong AI-driven insights and automated reporting, which sets it apart from more basic analytics tools. Its versatility and scalability make it suitable for a variety of industries and business sizes.

What is your favorite aspect of this product?

My favorite aspect of Zoho Analytics is its intuitive interface combined with powerful customization options. The drag-and-drop functionality makes it easy to create detailed reports and dashboards without needing advanced technical skills.

What do you dislike most about this product?

One aspect I dislike about Zoho Analytics is its steep learning curve for beginners, especially when dealing with advanced features or complex data models. Additionally, some users may find the performance a bit slow when handling large datasets or very complex queries.

What recommendations would you give to someone considering this product?

I’d recommend Zoho Analytics to anyone looking for a flexible and cost-effective analytics solution, especially if you’re already using other Zoho products, as the integration is seamless. Additionally, take advantage of the free trial to see if it fits your business needs, especially when it comes to handling large datasets and creating custom reports.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Amir H.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Easy to use and pricey tool

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

It has the slide shows that can be integrated into Zoho meeting to present sales report from this tool to team remotely also the tool support exporting data from the tool more easily

What is your favorite aspect of this product?

I like the user interface of the tool because it is smooth and easy to use as it is user friendly. The tool provides enough storage on the cloud to keep data more secure and safe

What do you dislike most about this product?

The tool is expensive to use and may affect the ROI of smaller businesses and also support team takes longer time to process

What recommendations would you give to someone considering this product?

I would recommend the tool because it supports a lot of integrations

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Zoho Analytics

What is Zoho Analytics?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Zoho Analytics Ratings

86 Likeliness to Recommend

2 Since last award

99 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Zoho Analytics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Zoho Analytics Reviews

Ajenthan A.

Nice features

Likeliness to Recommend

Pros

Akanksha B.

An Effective Data Analytics & Reporting Tool

Likeliness to Recommend

Pros

Amir H.

Easy to use and pricey tool

Likeliness to Recommend

Pros

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Feature Ratings

Pipeline Planning

Dashboard

Predictive Sales Forecasting

Collaboration

Visual Pipeline Monitoring

Intelligent Alerts and Notifications

Territory Analytics and Management

Predictive Time-Series Reporting & Analytics

Scenario Analysis

Artificial Intelligence-Based Insights

Data Ingestion and Interoperability

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Ease of Customization

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training