ZKTeco Access Control Customer Reviews 2023

What is ZKTeco Access Control?

Cutting-edge biometrics for the modern world including facial recognition products, biometric access products, and RFID products. Want to restrict facility access to only paying members, employees, and permitted guests? Get started today with ZKTeco’s comprehensive line using RFID, PIN, Bluetooth, or biometric authentication. ZKTeco USA security solutions provide effortless & secure access for all employees & visitors.

Company Details

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ZKTeco Access Control Ratings

Real user data aggregated to summarize the product performance and customer experience.

85 Likeliness to Recommend

93 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZKTeco Access Control?

12% Negative

7% Neutral

81% Positive

Pros

Trustworthy
Fair
Performance Enhancing
Generous Negotitation

Feature Ratings

Average 78

Manual Key Override

86

Continuous Power

83

Access Control Via Keypad Access Card or Biometrics

82

Remote Permanent Granting Removal of Door Access

81

Support for Automatic Door Openers

78

Remote Door on Demand Lock Unlock

77

Audit of Entry Times by Specific Individuals

77

Battery Backup

76

Scheduled Access Times

76

Intrusion Alarm Integration

73

Integration With Other Security Systems

70

Vendor Capability Ratings

Average 79

Business Value Created

89

Quality of Features

86

Ease of Data Integration

83

Ease of IT Administration

83

Breadth of Features

81

Ease of Implementation

80

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

75

Ease of Customization

72

Vendor Support

71

Availability and Quality of Training

70

ZKTeco Access Control Reviews

Zebu N.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

My Experience With ZKTeco Access Control

Likeliness to Recommend

9 / 10

What differentiates ZKTeco Access Control from other similar products?

Controlling access to buildings and systems is now is with ZKTeco Access Control. The software is affordable and offers great

What is your favorite aspect of this product?

Using ZKTeco Access Control is easy The software ia very secure It's customizable and scaling is easy

What do you dislike most about this product?

Never had issues with ZKTeco Access Control

What recommendations would you give to someone considering this product?

I recommend this access control software because it's customizable and scaling is easy too and therefore I deal for business use.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Jean Carlos M.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2022

Extremely intuitive

Likeliness to Recommend

8 / 10

What differentiates ZKTeco Access Control from other similar products?

The main difference is the ease of integrating the system and starting it up.

What is your favorite aspect of this product?

easy to manage and make changes

What do you dislike most about this product?

Entering the access cards one by one with the card reader and entering the fingerprints is a bit cumbersome.

What recommendations would you give to someone considering this product?

It is a fairly complete product and with a low cost in relation to the others. This solution should be more than enough for most cases.

Pros

Trustworthy
Efficient Service
Saves Time
Fair

Nathaniel K.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

A Great Product For Access Control

Likeliness to Recommend

9 / 10

What differentiates ZKTeco Access Control from other similar products?

When it comes to building access control, this software offers best tech to control access. It is scalable and easy to customize

What is your favorite aspect of this product?

I like the many tech features of ZKTeco Access Control The software is affordable Scaling as well as customization is easy

What do you dislike most about this product?

Bo particular problems. The software has worked well

What recommendations would you give to someone considering this product?

For business access control, not many products can match the capabilities of ZKTeco Access Control

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

ZKTeco Access Control

ZKTeco Access Control

What is ZKTeco Access Control?

Company Details

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ZKTeco Access Control Ratings

85 Likeliness to Recommend

93 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love ZKTeco Access Control?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Manual Key Override Allow the ability for a person to use a physical key to access a secured door in exceptional circumstances.

Continuous Power Access panels are electrically powered via low-voltage wiring or Power-over-Ethernet (POE), for data network connected devices.

Access Control Via Keypad Access Card or Biometrics Granting access by keypad code, magnetic swipe card, proximity card, biometrics, non-transferrable, auditing of entry by specific persons or account.

Remote Permanent Granting Removal of Door Access Ability to grant “permanent” access credentials to magnetic swipe cards and/or proximity cards, remotely.

Support for Automatic Door Openers Support for automatic door openers, including accessible door mechanisms.

Remote Door on Demand Lock Unlock Ability for security to remotely lock or unlock a door on an on-demand, one-time basis.

Audit of Entry Times by Specific Individuals In tandem with the previous point, the ability to produce entry logs of persons who have “keyed in” or “swiped in”.

Battery Backup Battery backup allows for continued access to keypad or access cards, in the event of a power outage.

Scheduled Access Times Scheduling of access times for specific people or groups. For example, disallowing site access or door entry between certain hours in the night.

Intrusion Alarm Integration Alerts for unauthorized access through a doorway such as "tailgating" i.e. following someone with authorized access.

Integration With Other Security Systems Integration with other security systems, such as Security Video Management Systems (VMS), fire monitoring systems, panic alarms, distress alarms.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

ZKTeco Access Control Reviews

Zebu N.

My Experience With ZKTeco Access Control

Likeliness to Recommend

Pros

Jean Carlos M.

Extremely intuitive

Likeliness to Recommend

Pros

Nathaniel K.

A Great Product For Access Control

Likeliness to Recommend

Pros

Feature Ratings

Manual Key Override

Continuous Power

Access Control Via Keypad Access Card or Biometrics

Remote Permanent Granting Removal of Door Access

Support for Automatic Door Openers

Remote Door on Demand Lock Unlock

Audit of Entry Times by Specific Individuals

Battery Backup

Scheduled Access Times

Intrusion Alarm Integration

Integration With Other Security Systems

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training