ZigiOps Logo
ZigiOps Logo
Zigiwave

ZigiOps

Composite Score
7.5 /10
CX Score
7.5 /10
Category
ZigiOps
7.5 /10

What is ZigiOps?

ZigiOps is an agile and highly scalable, no-code integration platform. It supports bi-directional integrations of 30+ of the most popular software tools: ServiceNow, Jira, Dynatrace, Salesforce, Azure, BMC Remedy, and more. ZigiOps captures complex data dependencies and offers advanced data filtering and field mapping. It helps improve cross-team communication, allows faster issue resolution, and gives a complete overview on an organization’s operations, leading to better business results.

Company Details


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ZigiOps Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZigiOps?

0% Negative
7% Neutral
93% Positive

Pros

  • Unique Features
  • Enables Productivity
  • Continually Improving Product
  • Security Protects

Feature Ratings

Average 81

Data Security

84

Real Time Integration

83

Multi Channel Support

82

API Management and Orchestration

81

Synchronization and Replication

81

iPaaS

80

Administrative Features

80

Batch Integration

77

Vendor Capability Ratings

Average 81

Quality of Features

85

Ease of Customization

85

Ease of IT Administration

85

Vendor Support

84

Ease of Data Integration

83

Usability and Intuitiveness

81

Ease of Implementation

79

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Business Value Created

78

Breadth of Features

78

ZigiOps Reviews

Ramone P.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

ZigiOps Exceeds our Expectations

Likeliness to Recommend

9 /10

What differentiates ZigiOps from other similar products?

Out of box simplicity of integration JIRA and other key systems integrations Customer Service is top-notch

What is your favorite aspect of this product?

Ease of use and functionality

What do you dislike most about this product?

No Dislike- but I look forward to more integrations

What recommendations would you give to someone considering this product?

Get on board ASAP- but research and demo to ensure it fits your needs, though I'm confident it will

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nick T.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Fantastic tool for the right job.

Likeliness to Recommend

8 /10

What differentiates ZigiOps from other similar products?

We found that ZigiOps differentiates itself with its out-of-the-box, customizable integration templates that enabled us to quick get set up without requiring deep technical expertise,

What is your favorite aspect of this product?

I like its quick, customizable integrations that enhance operational efficiency and agility by seamlessly connecting our products to our customers' systems.

What do you dislike most about this product?

Sometimes the reliance on predefined integration templates can limit flexibility for highly specific or unconventional integration scenarios that require more customized solutions.

What recommendations would you give to someone considering this product?

1. Consider how ZigiOps' customization options fit your specific requirements and evaluate its scalability to support your organization's future growth. 2. Review the pricing model for alignment with your budget, including potential additional costs for extra features or integrations. 3. Seek out reviews and testimonials from current ZigiOps users with similar operational needs to understand their experiences. 4. Take advantage of any trial period to test its integration capabilities, ease of use, and the support provided.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Continually Improving Product

Cons

  • Vendor's Interest First
  • Less Generous
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Fantastic products, awesome support staff

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service