What is Zapier?
Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Performance Enhancing
- Saves Time
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
iPaaS
Real Time Integration
Data Security
Data Virtualization
Synchronization and Replication
Metadata Management
API Management and Orchestration
Data Quality Profiling and Cleansing
Exception Handling and Notifications
Batch Integration
Administrative Features
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Reviews
Jessie Sofia F.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Feb 2021
Zapier makes you happier
Likeliness to Recommend
What differentiates Zapier from other similar products?
When I joined this new company, there were several different software platforms in use. We use Squarespace, Constant Contact, Google Suite, really, something from everywhere but we never plan how to make, part of my job when I got on board was to make these things fit together. Zapier has been a big part of that. these things work with each other.
What is your favorite aspect of this product?
I loved two things about Zapier: How quick and easy it was to get started. When I had questions, despite being a free user, I was able to chat with a real person. Also, with non-technical training, my confidence in my ability to use the platform was low. By giving it ALL away (integration and support), I was able to develop that trust without any risk. I really appreciate that.
What do you dislike most about this product?
What I want Zapier to do is grow its infrastructure, specifically with Squarespace and Constant Contact commerce.
What recommendations would you give to someone considering this product?
It is ideal for: You have two disconnected systems (for example, a website and an email marketing or CRM tool) and you need to connect them. It's something you know how to do manually (I go to this site, copy this information, paste it here and do x, y, z with it). It's something you never want to do again.
Pros
- Enables Productivity
- Trustworthy
- Acts with Integrity
- Transparent
John M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Zapier features arrangement its quite friendly.
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier can provide the great quality services with an experienced user.
What is your favorite aspect of this product?
No much time taken on Zapier usage training and the performances its also good.
What do you dislike most about this product?
Amazing and perfect software, easy to configure and start the manipulation through its functional and effective options.
What recommendations would you give to someone considering this product?
Generally Zapier its a nice useful marketing solution which offers unique possibilities to its user and the tool options are very responsive.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Omar A.
- Role: C-Level
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Zapier from other similar products?
They do have some functionality that is easier to use and they also have more software to integrate than any other company.
What is your favorite aspect of this product?
Easy to integrate your systems
What do you dislike most about this product?
The price is the biggest issue, as well as you have pay so much more to experience the power features as compared to other similar systems as well as the limited number of tasks on Zapier is cost prohibative.
What recommendations would you give to someone considering this product?
Check other products to compare the functionality and the number of tasks included in the plan you selected
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Reliable
Cons
- Less Generous
