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Zabbix Logo Award Winner Product Badge
Zabbix

Zabbix

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Zabbix
8.0 /10

What is Zabbix?

Zabbix is the ultimate enterprise-level software designed for monitoring availability and performance of IT infrastructure components.

Company Details


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Awards & Recognition

Zabbix won the following awards in the Network Monitoring - Midmarket category

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Zabbix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zabbix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zabbix?

2% Negative
4% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Fair
  • Generous Negotitation
  • Performance Enhancing

Feature Ratings

Average 82

Network Performance Management

85

Traffic Monitoring

83

Network Mapping

82

Operational Dashboard

82

Network Environment Monitoring

82

Network Reporting

81

Network Quality of Service

80

Network Compliance Management

80

Network Configuration Management

80

Network Analytics

78

Vendor Capability Ratings

Average 79

Quality of Features

85

Business Value Created

85

Breadth of Features

81

Availability and Quality of Training

80

Ease of IT Administration

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

78

Ease of Implementation

78

Ease of Customization

77

Usability and Intuitiveness

75

Vendor Support

73

Zabbix Reviews

Manuel I.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Good product but limited features

Likeliness to Recommend

7 /10

What differentiates Zabbix from other similar products?

Zabbix has a variety of resources that help to monitor the network facilitating the analysis of specific variables such as traffic, latency which are vital within an IT infrastructure, the difference with other similar tools lies in that Zabbix has limitations in analysis and warning of network failures, also does not have monitoring functions of mail traffic (SMTP) in order to detect intrusions.

What is your favorite aspect of this product?

Based on the cloud, it saves installation and infrastructure costs, it also allows viewing from any device connected to the internet and monitoring is in real time showing the status of servers and interfaces, which is perfect for the NOC.

What do you dislike most about this product?

Although the graphs are presented in real time, they lack details that can be significantly relevant when analyzing failures in the different nodes.

What recommendations would you give to someone considering this product?

It is definitely important to have network monitoring tools for our IT infrastructure especially if our organization focuses on the operation of the same and the contractual relationship with our customers and the SLA present, for this we must analyze the type of analysis we require and based on this define whether the necessary tool meets our needs or not, in this case the open source tool zabbix meets the functions but falls short in other features.

Pros

  • Continually Improving Product
  • Generous Negotitation
  • Over Delivered
  • Helps Innovate

Cons

  • Commodity Features
  • Charges for Enhancements

Pavel S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Fantastic product with wide set of features.

Likeliness to Recommend

10 /10

What differentiates Zabbix from other similar products?

This is the best product with highest market share. Known market leader.

What is your favorite aspect of this product?

Wide set of features and extremely high reliability.

What do you dislike most about this product?

A little bit difficult to implement and manage.

What recommendations would you give to someone considering this product?

Zabbix is the best monitoring tool with the widest set of features, but you have to learn this product to be able to use it.

Pros

  • Reliable
  • Inspires Innovation
  • Saves Time
  • Helps Innovate

Konrad D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2021

Provides core value to infrastrucutre monitoring.

Likeliness to Recommend

10 /10

What differentiates Zabbix from other similar products?

Huge community support.

What is your favorite aspect of this product?

Central management.

What do you dislike most about this product?

In case of huge amount of monitoring parameters, the zabbix server should automatically tune itself, but it does not.

What recommendations would you give to someone considering this product?

It is industry standard for infrastructure monitoring. You can try it for free and then decide if it is worth paying.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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