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Writer Logo
WRITER

Writer

Composite Score
6.6 /10
CX Score
6.7 /10
Category
Writer
6.6 /10

What is Writer?

Writer is the generative AI platform for enterprises that empowers people — product, operations, support, marketing, HR, and more — to maximize creativity and 10x productivity by transforming the way they work. The platform is enterprise-grade, doesn’t use or share your data, and features open and transparent LLMs that are Writer-built and deployable in a variety of ways, including self-hosted. We're compliant with SOC 2 Type II, GDPR, HIPAA, and PCI.

Company Details


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Writer Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

69 Likeliness to Recommend

59 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Writer?

0% Negative
23% Neutral
77% Positive

Feature Ratings

Average 74

Templates

82

Article Summarizer

81

Text Personalization

77

Customization

76

Style and Tone Suggestions

76

Topic Generator

75

Artificial Intelligence and Natural Language Processing

75

Multi-Language Support

70

Long Form Content Generation

68

Auto-Completion and Predictive Text

67

Grammar and Spellcheck

66

Vendor Capability Ratings

Average 75

Ease of Implementation

87

Vendor Support

81

Ease of Customization

80

Breadth of Features

80

Ease of Data Integration

80

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

70

Quality of Features

70

Usability and Intuitiveness

68

Business Value Created

66

Ease of IT Administration

62

Writer Reviews

Anuj V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Most efficient and comprehensive writing tool !

Likeliness to Recommend

9 /10

What differentiates Writer from other similar products?

Writer software is embedded with advance AI features and functionalities for enhancing the overall quality and accuracy of the writing documents. Also, the advanced grammar and style recommendations are well fitted in the documents. Real time collaboration is highly integrated and well suited with advance customization and personalization in every single writing. The software is easy to use and no technical training is required for users and it keeps improving its features time and again as per user and market requirements

What is your favorite aspect of this product?

Overall quality of the writing is improved after introducing Writer in our businesses. It helps in bringing out the best document outcome by incorporating advance grammar and style features and functionalities. The software is easily integrated with calendars, other CRM software and emails of clients. The highly flexible and customizable templates can improve the overall writing styles and can be proven much creative and interesting all over.

What do you dislike most about this product?

I have not faced any trouble in operational implementation

What recommendations would you give to someone considering this product?

It is utmost important to use the trial version of the software for initial few weeks and understand the working features and functionalities end to end. Also, the subscription pricing is most important for user and businesses. It is important to understand about the different subscription pricing before final software buy.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Sakshi K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use but lacks some features

Likeliness to Recommend

6 /10

What differentiates Writer from other similar products?

The ease of use and breadth of features are the speciality

What is your favorite aspect of this product?

The easy use and the AI detction feature makes it fantastic.

What do you dislike most about this product?

There is nothing to dislike but it should have a chrome extension too.

What recommendations would you give to someone considering this product?

Every content person must be well-verse with it.

Pros

  • Performance Enhancing
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Shubham A.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Good for limited usage for content creation

Likeliness to Recommend

6 /10

What differentiates Writer from other similar products?

I like writer in certain ways but if we compare it to chat gpt or Google gemini then it's not upto the mark , it's good for content creation but not to a great extent

What is your favorite aspect of this product?

Content creation to a certain extent

What do you dislike most about this product?

It's not as creative or good as other AI creators in the industry

What recommendations would you give to someone considering this product?

Can try if you are in content creation sector

Pros

  • Trustworthy
  • Unique Features
  • Client Friendly Policies
  • Friendly Negotiation

Cons

  • Slower Product Innovation