What is Wrike?

Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.

Company Details


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Awards & Recognition

Wrike won the following awards in the Product Management category

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Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

92 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

3% Negative
1% Neutral
96% Positive

Pros

  • Generous Negotitation
  • Effective Service
  • Fair
  • Friendly Negotiation

Feature Ratings

Average 85

ALM Integration

87

Product Management

86

Release Planning

86

Social Collaboration

86

User Needs Management

86

Feature Management

86

Visual Roadmap

85

Backlog Management

84

Workflow Management

84

Strategic Vision

83

Idea Management

80

Vendor Capability Ratings

Average 83

Ease of Implementation

84

Business Value Created

84

Breadth of Features

84

Quality of Features

84

Availability and Quality of Training

83

Usability and Intuitiveness

83

Ease of Data Integration

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Vendor Support

81

Ease of Customization

81

Wrike Reviews

Carlos Eduardo D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

The real management software for our processes

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

My team uses Wrike for all our task and project management. We also use it for project/task related communication as it is easier to keep conversations organized than general message threads. We use it to understand team members' bandwidth, schedules, deadlines, upcoming tasks, etc., and we use Wrike's features to quickly prioritize tasks, assign them to team members, and really focus on the work instead of managing it.

What is your favorite aspect of this product?

We think it's great that we got this software because through it, it allowed us to customize forms, tables, so we can effectively track our assigned processes and projects from month to month. It is very functional, dynamic, with its features we have been able to plan our activities in an orderly manner. We like to see that this software alerts us in a timely manner through emails our activities, it has an easy to use template, where it saves us money and time to our company.

What do you dislike most about this product?

Throughout the months of management we have analyzed a flaw such as it is very limited in the free version, it is very simple, their rates are very high which makes it difficult for small businesses to get it, it does not set priorities in daily tasks, it would lack to add more features to this software.

What recommendations would you give to someone considering this product?

Lower the rates to get a plan and be more affordable to companies, put a variety of templates to make it more complete, but nevertheless it is very good software that, through it, we perform the coordination of our tasks effectively.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Jason A.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Wrike is incredible,robust and fast

Likeliness to Recommend

8 /10

What differentiates Wrike from other similar products?

It is efficient,reliable and user friendly unlike other products which guided us in selecting it

What is your favorite aspect of this product?

The fact that it offers customised package for marketing and that professional service groups,also the fact that it drives accountability when working with cross functional groups.

What do you dislike most about this product?

It can get really overwhelming for new users. It also lacks User Interface customisation. Its very expensive for small teams

What recommendations would you give to someone considering this product?

For experienced users wrike is incredibly fast and robust and when undertaking projects then it's easy track workflow,bring in stakeholders,perform project review,formalize deployment across channels and archive processes.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Kevin R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Wrike is a reliable project management tool

Likeliness to Recommend

9 /10

What differentiates Wrike from other similar products?

We use Wrike to manage our projects and make sure that no requests from outside the team are overlooked. Wrike was first implemented as a company-wide solution, but only the marketing department actually adopted and began using it.

What is your favorite aspect of this product?

If your team has a savvy user, Wrike is a fantastic resource. It can be a challenge to install and use the latest updates and tools. We thought that since we had an Enterprise account, a dedicated representative would be available to us throughout the duration of our agreement, but this is not the case. No follow-up was provided after such a high-level conversation, suggesting that Wrike may not have read the message.

What do you dislike most about this product?

New features in the system are terrible to use. You can't do anything useful if you don't keep up with the hundreds of changes. Despite my best efforts, I have been unable to access the Silver Certification course I registered for because the system muddled my login information.

What recommendations would you give to someone considering this product?

Wrike is definitely designed for large-scale project management and may be too complicated for our small group to use effectively. Wrike's adaptability means it's still a product I can confidently endorse. The features you require are probably there, and you may modify the interface and the processes to suit your specific needs.

Pros

  • Enables Productivity
  • Efficient Service
  • Client Friendly Policies
  • Helps Innovate

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