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Workday, Inc.

Workday Workforce Management

Composite Score

7.2 /10

CX Score

7.2 /10

63 Reviews Write a Review

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What is Workday Workforce Management?

Create strategic workforce plans. Get the collaborative tools and insight your organization needs to build smarter workforce plans. With workforce planning from Workday, you can make better decisions and meet your business goals.

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Awards & Recognition

Workday Workforce Management won the following awards in the Workforce Management - Enterprise category

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0 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

1 Top Rated Capabilities

1 Top Rated Features

2024

Service Experience
Contract Negotiation

2024

7 Top Rated Capabilities

3 Top Rated Features

2023

Service Experience
Contract Negotiation

2023

4 Top Rated Capabilities

2 Top Rated Features

2022

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Workday Workforce Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workday Workforce Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

87 Plan to Renew

3
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workday Workforce Management?

9% Negative

16% Neutral

75% Positive

Pros

Includes Product Enhancements
Friendly Negotiation
Performance Enhancing
Security Protects

Feature Ratings

Average 79

Workforce Scheduling

Labor Costing and Splitting

Workforce Planning and Forecasting

Shift Management

Time Capture Physical

Attendance Management and Policies

Absence Management

Workforce Dashboards and Reporting

Time Capture

Staffing

Rate Policies

Vendor Capability Ratings

Average 74

Business Value Created

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Workday Workforce Management Reviews

Vinicius F.

Role: Operations
Industry: Chemicals
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2025

Very good software, I trust on it.

Likeliness to Recommend

8 /10

What differentiates Workday Workforce Management from other similar products?

Easy to use and lots of functionalities, Also interface is very modern and clear, you don't get tired of it when using it.

What is your favorite aspect of this product?

Most of the times is very intuitive, and has a good interface and functionalities.

What do you dislike most about this product?

Some reports and functionalities are not easy to get. Sometimes finding and running some transactions that are not in your day to day could be easier.

What recommendations would you give to someone considering this product?

Go for it, just make sure you have all the reports you need to run and make them easy to get. Interface for most day to day uses will be easy.

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Cons

Slower Product Innovation

Derek H.

Role: C-Level
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2025

Workday is cost effective and fantastic

Likeliness to Recommend

8 /10

What differentiates Workday Workforce Management from other similar products?

First is the cost, Workday is often much more cost effective than other options. Next is the options it offers, we get much more with Workday.

What is your favorite aspect of this product?

I love how easy it is to navigate. The rollout was seamless, even with employees who are less tech savy.

What do you dislike most about this product?

I don't have any issues/cons with Workday. We get everything we need and more.

What recommendations would you give to someone considering this product?

If you are looking for an easy way to manage time, PTO, benefits and other aspects of your workforce - this is it.

Pros

Unique Features
Inspires Innovation
Appreciates Incumbent Status
Helps Innovate

Courtney S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Workday as a workstation for the HR team

Likeliness to Recommend

9 /10

What differentiates Workday Workforce Management from other similar products?

I really like how Workday allows you to see how business processes have evolved over time and how you can improve them. Having worked with ADP for a long time, I can say that Workday is the best HR tool. Assuming you are familiar with the system and all its configuration options, Workday is truly designed to accommodate any requirement.

What is your favorite aspect of this product?

My favorite part about Workday is the variety of services it offers, from a business calendar to personal insights and performance management. There are also office announcements and coworker comments available there. For your convenience, they have included navigation shortcuts. I use it at least once a month, and preferably twice.

What do you dislike most about this product?

Because Workday has so many capabilities, it can be difficult to keep track of everything and determine where to get certain information, such as my income or bank account details. You should navigate carefully and check everything to make sure you are on the right tab.

What recommendations would you give to someone considering this product?

Every aspect of our operations is now more streamlined thanks to the consolidation of our previously disparate systems for things like recruiting, vacation requests, performance reviews, etc. It's also much less complicated to use than the Bamboo HR, which we used before.

Pros

Continually Improving Product
Unique Features
Efficient Service
Inspires Innovation

Workday Workforce Management

What is Workday Workforce Management?

Company Details

Book a Free Demo Today!

Awards & Recognition

Workday Workforce Management Ratings

81 Likeliness to Recommend

87 Plan to Renew

3 Since last award

75 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love Workday Workforce Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Time Capture The use of device-agnostic methods to clock-in/out of a shift or role.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Workday Workforce Management Reviews

Vinicius F.

Very good software, I trust on it.

Likeliness to Recommend

Pros

Cons

Derek H.

Workday is cost effective and fantastic

Likeliness to Recommend

Pros

Courtney S.

Workday as a workstation for the HR team

Likeliness to Recommend

Pros

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Feature Ratings

Workforce Scheduling

Labor Costing and Splitting

Workforce Planning and Forecasting

Shift Management

Time Capture Physical

Attendance Management and Policies

Absence Management

Workforce Dashboards and Reporting

Time Capture

Staffing

Rate Policies

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness