Webex Messaging Logo Award Winner Product Badge
Webex Messaging Logo Award Winner Product Badge
Cisco Systems

Webex Messaging

8.9 / 10
Category
Webex Messaging
8.9 / 10

What is Webex Messaging?

Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.

Company Details


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Awards & Recognition

Webex Messaging won the following awards in the Business Instant Messaging - Enterprise category

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Webex Messaging Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Messaging.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Messaging?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Helps Innovate
  • Fair

Feature Ratings

Average 83

Instant Messaging

87

File Sharing Collaboration

85

Notifications

84

Granular Access Management

84

Integration With Productivity Tools

83

Document Collaboration

83

Cross Platform Support

81

Search

81

Vendor Capability Ratings

Average 83

Ease of IT Administration

96

Quality of Features

94

Breadth of Features

93

Usability and Intuitiveness

93

Ease of Data Integration

92

Availability and Quality of Training

91

Ease of Customization

91

Product Strategy and Rate of Improvement

91

Business Value Created

90

Ease of Implementation

90

Vendor Support

90

Webex Messaging Reviews

Ajeet S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

More Productive Collaborat Application

Likeliness to Recommend

10 / 10

What differentiates Webex Messaging from other similar products?

multi users and multiple platforms support. Quality of Call is good. works better in lower bandwidth.

What is your favorite aspect of this product?

creating multiple rooms in single session to connect with participants securely.

What do you dislike most about this product?

plugin update some time takes time

What recommendations would you give to someone considering this product?

if your are looking for fastest collaboration tool then webex is right product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Samaya P.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Very good website and product to know technology

Likeliness to Recommend

10 / 10

What differentiates Webex Messaging from other similar products?

Webex Messaging seamlessly integrates with Webex Meetings, allowing users to transition from messaging to video conferencing without leaving the platform. End-to-End Encryption: Webex Messaging prioritizes security and privacy with end-to-end encryption, ensuring that messages and shared content remain secure

What is your favorite aspect of this product?

However, I can highlight some aspects of Webex Messaging that many users appreciate, such as its robust security measures, seamless integration with other collaboration tools, and user-friendly interface. These features contribute to enhancing team collaboration and productivity, which can be beneficial for organizations of all sizes

What do you dislike most about this product?

don't have personal feelings or opinions, so I don't have dislikes or preferences. However, some users might have specific concerns or areas for improvement with Webex Messaging, such as potential usability issues, feature limitations, or specific requirements that are not fully met by the platform. It's always valuable for users to provide feedback to the developers to continuously improve the product

What recommendations would you give to someone considering this product?

Assess your team's collaboration requirements, including communication preferences, file sharing needs, and integration with other tools, to ensure that Webex Messaging aligns with your workflow. Explore Features and Integrations: Take advantage of trial periods or demos to explore Webex Messaging's features and integrations with other platforms to determine if it meets your organization's needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sean S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Guide to Strategic Meetings with Webex Messaging

Likeliness to Recommend

9 / 10

What differentiates Webex Messaging from other similar products?

Webex Messaging stands out for its intuitive interface and real-time collaboration capabilities. Its seamless integration allows us to share insights, collaborate on code, and troubleshoot database issues within a secure virtual environment. The security protocols in place ensure that confidential data remains protected during virtual discussions.

What is your favorite aspect of this product?

Webex Messaging is a game-changer for organizing virtual meetings and discussing management strategies. Let's explore its standout features and nuances for navigating the realm of virtual collaboration. Webex Messaging has a user-friendly interface that makes it easy to initiate virtual meetings. Its real-time code collaboration and document sharing features enhance productivity.

What do you dislike most about this product?

Although Webex Messaging excels in many aspects, occasional glitches in document synchronization and the absence of advanced analytics features for performance monitoring may be noted. However, these limitations do not overshadow the tool's core functionality.

What recommendations would you give to someone considering this product?

Because of its seamless integration, easy-to-use interface, and secure virtual environment, I wholeheartedly recommend Webex Messaging. The tool is a collaborative one and is therefore a valuable tool for discussion of management strategies and promotion of efficient cooperation within teams.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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