Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Webex Meetings
8.8 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Video Conferencing

84

Audio Conferencing VoIP

84

Screen Share

83

Facilitator Functions

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Instant Messaging

82

File Transfer

82

Application Share

81

Virtual Whiteboard

81

Keyboard Mouse Control

81

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

82

Ease of IT Administration

81

Breadth of Features

81

Usability and Intuitiveness

81

Ease of Data Integration

81

Quality of Features

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Vendor Support

80

Ease of Customization

79

Webex Meetings Reviews

Deepank K.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A robust platform for small or large meetings

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Calls and teleconferences are limitless. UI gets better with each update

What is your favorite aspect of this product?

Simplistic and Intuitive UI

What do you dislike most about this product?

Doesn’t have much outreach like zoom have

What recommendations would you give to someone considering this product?

Go for it. You will love it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

kashi s.

  • Role: Public Sector
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2026

Reliable meetings with strong collaboration

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

What stands out to me is the combination of dependable meeting quality, enterprise controls, and the wider Cisco ecosystem. Webex feels particularly well suited to organizations that need more than basic video calls, with features such as AI meeting summaries, action items, translation, collaboration tools, and integrations with other business systems.

What is your favorite aspect of this product?

My favorite part is the reliability of the actual meeting experience. Audio and video generally remain stable, and I have the controls I need for screen sharing, participant management, collaboration, and larger meetings. I also find the AI meeting features useful because summaries and action items reduce the amount of manual note-taking after a meeting.

What do you dislike most about this product?

The main drawback for me is that the number of available settings and features can make the interface feel more complicated than it needs to be. Some options are not immediately obvious, so new users may need time to become comfortable with the workflow. I would also like the performance and loading experience to be more consistent when working with a feature-heavy setup.

What recommendations would you give to someone considering this product?

I would recommend Webex if reliability, security, administration, and enterprise integrations are important requirements. I would spend some time configuring the meeting settings and user policies before a wider rollout, and provide a short introduction for new users because the number of available features can take some time to learn. For organizations already using Cisco products, I would also evaluate the wider ecosystem before making the final decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Somya N.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2026

Simple and reliable platform for virtual meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The thing that differentiates Webex meetings from other products is its strong meeting stability, enterprise-grade security, and collaboration features like screen sharing, whiteboards, and breakout rooms. It performs well even during long meetings.

What is your favorite aspect of this product?

The favorite thing about the product is the consistent audio and video quality. I also like how easy it is to schedule meetings and join from different devices without much hassle.

What do you dislike most about this product?

There is nothing to dislike just one suggestion that the interface can feel a bit overwhelming for new users because of the number of features. Occasionally, joining meetings may take longer if updates are required.

What recommendations would you give to someone considering this product?

One recommendation that I will give is If you regularly conduct online meetings, webinars, or team collaboration sessions, Webex Meetings is a solid choice. It's especially suitable for businesses that value reliability and security, though smaller teams may find some of the advanced features more than they need.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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