Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Sylwester L.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

It is a one-stop solution for virtual meeting.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Their quality of audio and video is best within the industry additionally in the given low signal area. The another smartest thing i favor regarding cisco webex meetings is its plush UI and seamless user experience. They need everything under one platform calling, messaging, hosting meetings and webinars this offers them advantage over different merchandise in the industry.

What is your favorite aspect of this product?

Webex is simple to use and features a friendly and intuitive interface. It’s fast and time-saving steps to make conferences on any device. It’ accessible on any device, as well as ones such as computers and tablets. You’ll use Webex free with up to a hundred participants in your meetings, that is lots for little to medium-sized businesses. You’ll have voice calls, video conferences, and screen-share in HD quality at no cost. Webex uses the Webex scheduler to schedule meetings for you, however you can switch to the default Windows calendar on the desktop application.

What do you dislike most about this product?

The quality of support is sweet however not as fast as i’d like, in this age any slow response or lack of response produces hurdles in work which may build things slower. I hope cisco can improve on their support. The knowledge of support executives is additionally not much sub-par and takes a longer time to resolve queries.

What recommendations would you give to someone considering this product?

I would suggest Webex meetings for all the institutions to host meetings and classes, for a simple experience. Their evaluation is certainly worthwhile and it’s an extremely smart platform as compared to its competitors.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Respectful
  • Generous Negotitation

Tatiana S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Cost Optimization with Virtual Meetings on Webex.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings has one of the best management and usability interfaces of the cloud video conferencing platform. It has a clean menu, with the main functions visible and a fast and hassle-free loading time. Any user can use Cisco Webex Meetings easily because it is very intuitive, through a web browser or official application.

What is your favorite aspect of this product?

We have been enjoying Cisco Webex Meetings to hold online meetings with suppliers and customers, as well as in-house training for company interns. The platform allows access to more than 500 people at the same time with screen sharing functions, files, public and private chat and quick polls. Everything was optimized with remote routines and virtual meetings between everyone on the team.

What do you dislike most about this product?

We have had no technical difficulties or reports of issues with bugs and errors in Cisco Webex Meetings so far. The meetings have always been very successful.

What recommendations would you give to someone considering this product?

We recommend Cisco Webex Meetings for any type of scenario that requires online training, virtual meetings, and interactive chat. The platform is complete and full of extra features for collaboration and interaction between speaker and users. Everything is user-friendly and intuitive and has great Cisco support.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Payal N.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use , but a bit pricey

Likeliness to Recommend

3 /10

What differentiates Webex Meetings from other similar products?

Webex meetings is secure and reliable as compared to its competitors. Webex meetings is an excellent tool for conducting video conferences.

What is your favorite aspect of this product?

Webex meetings allow the client to join from anywhere , includes video and is easy to schedule .

What do you dislike most about this product?

Screensharing has some issues , it consumes a lot of bandwidth and system resources

What recommendations would you give to someone considering this product?

Call quality and video quality is great but it is a bit expensive.

Pros

  • Reliable
  • Generous Negotitation
  • Transparent
  • Continually Improving Product

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