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Cisco Systems

Webex Meetings

Composite Score

8.8 /10

CX Score

9.1 /10

1513 Reviews Write a Review

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What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Product Impact
Contract Negotiation
Conflict Resolution

2025

1 Top Rated Capabilities

1 Top Rated Features

2025

Conflict Resolution

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative

4% Neutral

93% Positive

Pros

Helps Innovate
Reliable
Trustworthy
Respectful

Feature Ratings

Average 83

Video Conferencing

Audio Conferencing VoIP

Screen Share

Facilitator Functions

Audio Controls

Audio Conferencing Call in Bridge

Instant Messaging

File Transfer

Application Share

Virtual Whiteboard

Keyboard Mouse Control

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Webex Meetings Reviews

Ryan C.

Role: Sales Marketing
Industry: Agriculture
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

Good security but not very didactic

Likeliness to Recommend

6 /10

What differentiates Webex Meetings from other similar products?

Offers security for host and participants due to security software

What is your favorite aspect of this product?

Easy to present a conference as a webinar

What do you dislike most about this product?

Difficult to access, clients arrive very late due to bureaucracy and poor accessibility

What recommendations would you give to someone considering this product?

Think about what you prioritize, ease of access or security

Pros

Security Protects
Effective Service
Saves Time
Respectful

Cons

Slower Product Innovation
Less Reliable
Less Productive

Mahesh K.

Role: Operations
Industry: Media
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2024

"Ease to implement" "Best user interface"

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Their functionality make them different from similar provider, They have very great user interface and their customization option gives wonderful experience to work on their platform.

What is your favorite aspect of this product?

Their user friendly and reliable services make them more scalable platform to all.

What do you dislike most about this product?

No, I don't have any major issue with their platform they always help me to connect with client and team.

What recommendations would you give to someone considering this product?

Overall they are the best platform for meeting and events and also their reliable services make them hassle free.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Beatrice W.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2024

Meeting Beyond Boundaries.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

With its reliable video and audio quality, we've successfully conducted interviews with candidates from around the globe, ensuring a smooth and professional experience. This capability has significantly expanded our talent pool and accelerated our hiring process.

What is your favorite aspect of this product?

I appreciate the screen sharing and annotation tools offered by WebEx Meetings. These features allow us to collaborate in real-time, whether we're discussing project timelines, reviewing presentations, or conducting virtual training sessions.

What do you dislike most about this product?

Nothing at all. It is convenient, efficient and above all, always reliable.

What recommendations would you give to someone considering this product?

Since adopting WebEx Meetings, we've witnessed significant improvements in collaboration and communication across departments. The platform's reliability and high-definition video conferencing capabilities have reduced travel costs and downtime associated with in-person meetings

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Webex Meetings

What is Webex Meetings?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Webex Meetings Ratings

88 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Instant Messaging Real-time, text-based communication between two or more people

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Keyboard Mouse Control Host can grant or remove control

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webex Meetings Reviews

Ryan C.

Good security but not very didactic

Likeliness to Recommend

Pros

Cons

Mahesh K.

"Ease to implement" "Best user interface"

Likeliness to Recommend

Pros

Beatrice W.

Meeting Beyond Boundaries.

Likeliness to Recommend

Pros

Most Popular Webex Meetings Comparisons

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TeamViewer ONE

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Facilitator Functions

Audio Controls

Audio Conferencing Call in Bridge

Instant Messaging

File Transfer

Application Share

Virtual Whiteboard

Keyboard Mouse Control

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization