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Cisco Systems

Webex Meetings

Composite Score

8.9 /10

CX Score

9.2 /10

1431 Reviews Write a Review

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What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

1 Top Rated Capabilities

1 Top Rated Features

2025

Conflict Resolution

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative

4% Neutral

94% Positive

Pros

Fair
Helps Innovate
Reliable
Trustworthy

Feature Ratings

Average 84

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Facilitator Functions

Audio Conferencing Call in Bridge

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

File Transfer

Application Share

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Webex Meetings Reviews

Marcos B.

Role: Information Technology
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Easy to use, Very good connectivity.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Easy way to manage breakout rooms.

What is your favorite aspect of this product?

Connectivity and easy way to manage.

What do you dislike most about this product?

It's is impossible to create pools in a easy way.

What recommendations would you give to someone considering this product?

The product is good, maybe could have some more tools, like pools to answer questions.

Pros

Efficient Service
Effective Service
Saves Time
Fair

Rahul s.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

easy to use good ui good it support

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

it has a better customer support

What is your favorite aspect of this product?

its ui is great

What do you dislike most about this product?

pricing is bit higher

What recommendations would you give to someone considering this product?

i will recommend it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Alex S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Great Online Meeting tool

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meeting is unique as it offers secure audio and video conference tools from any device, at any place. It is packed with rich features like digital whiteboards, screen sharing, etc. The intelligent tools like noise removal Webex assistant are what attracted s the most. It supports all types of web browsers, desktops,s and mobile devices meaning scheduling and starting meetings is easy. No downloads or plug-ins are required it is just a push of a button to easily start a meeting. The UI is so elegant yet minimal and easy to use.

What is your favorite aspect of this product?

We love Webex Meeting because it is very user-friendly and has features that allow us to communicate with people across the globe! As a global IT company, that's a huge win for us. It allows us to effortlessly join meetings from our calendars. Sharing my screen with everyone is a big plus for us. We are able t resolve issues fast across all departments. The interactive video conference features help everyone to participate in meetings keeping everyone on the alert till the end of the meeting. We're now more productive and can do more in less time. Our virtual meetings are super exciting and we can engage with clients in a smoother way.

What do you dislike most about this product?

I've found the audio volume to be very low. With everything turned up to max, the meeting participants are still nearly inaudible.

What recommendations would you give to someone considering this product?

I recommend using their free plan for Cisco Webex Meeting. I had a great time using this software, it is very user friendly and looks a lot better than the competition, It has applications on all the platforms which is very useful, But the IOS app seems to have some bugs, and the screen sharing features tends to take up a lot of computer resources and bandwidth, other than that it's a great online meeting tool.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Webex Meetings

What is Webex Meetings?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Webex Meetings Ratings

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webex Meetings Reviews

Marcos B.

Easy to use, Very good connectivity.

Likeliness to Recommend

Pros

Rahul s.

easy to use good ui good it support

Likeliness to Recommend

Pros

Alex S.

Great Online Meeting tool

Likeliness to Recommend

Pros

Most Popular Webex Meetings Comparisons

Zoom Workplace

Microsoft Teams

Google Meet

GoTo Meeting

Adobe Connect

TeamViewer Remote

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Facilitator Functions

Audio Conferencing Call in Bridge

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

File Transfer

Application Share

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization