Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Clar l.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

Webex meetings is simple to use.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex meetings is similar to other tools but more stable during the meetings Sessions.

What is your favorite aspect of this product?

Webex meetings allow you to host meetings in Sessions and also it support face to face meetings using videos call. What I like most is the extensive customization options it offers.

What do you dislike most about this product?

I haven't encountered any issue with webex meetings.

What recommendations would you give to someone considering this product?

I recommend it became it's easy to use for online video interviews and also good for lessons because it supports unlimited whiteboard.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eric S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

Reliable video calls with a clean interface

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings is different because it tries to make the whole meeting experience smoother rather than just focusing on video quality. It offers tools like live transcription, hand raising, and detailed host controls that work consistently well. The platform is designed with enterprise security in mind, so companies can trust it for confidential discussions. Webex also integrates with a lot of business apps, making it easier to schedule, share content, and collaborate without switching platforms. Its noise removal and voice enhancement features reduce distractions better than many competitors.

What is your favorite aspect of this product?

My favourite part of Webex is how well it handles collaboration during meetings. Sharing screens, presenting documents, and switching between speakers feels effortless. It makes working with teammates much easier, especially when everyone is in different locations. The built-in transcription and notes features also help keep track of discussions without losing important points. I like that the platform focuses on productivity rather than just video calling. It creates a smooth flow that helps the entire team stay aligned.

What do you dislike most about this product?

The thing I dislike most about Webex Meetings is that sometimes the interface feels a bit crowded and not as modern or simple as other platforms. It takes a moment to figure out where certain controls are, especially for new users. Joining meetings can also feel slightly slower compared to competitors. Some features seem buried under multiple menus, which can interrupt the flow of a meeting.

What recommendations would you give to someone considering this product?

I would suggest Webex Meetings if you value stability and clear communication during your calls. It is especially good for teams that hold formal meetings or share sensitive information because of its security features. Before fully committing, test the noise cancellation and screen sharing tools they are some of its best parts. Just be prepared that the interface may take time to get comfortable with. Also make sure your internet connection is steady to get the best experience. Once you adjust, it becomes a very dependable platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dr.S M.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

Stable Platform with Strong Collaboration Features

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings is different from other meeting tools because it focuses strongly on reliability, security, and ease of use. One of its biggest strengths is that it works smoothly even when the internet connection is not very strong. The audio and video quality stay clear, which helps people communicate without interruptions. Many users feel that Webex is more stable compared to other platforms.

What is your favorite aspect of this product?

My favorite aspect of Webex Meetings is how reliable and clear it is during every meeting. Even when the internet connection is not very strong, the audio and video stay smooth, and the meeting does not suddenly drop. This gives me confidence, especially when I have important discussions or presentations. I also like how easy it is to join a meeting. With just one click, I can enter from my laptop or mobile without any confusion.

What do you dislike most about this product?

What I dislike most about Webex Meetings is that sometimes it feels a little slow, especially when starting or joining a meeting. There are times when the application takes a few extra seconds to load, which can be frustrating when I am in a hurry. Another thing I find difficult is the layout of some advanced settings. They are not very easy to locate, and I need to spend time searching through different menus.

What recommendations would you give to someone considering this product?

If someone is considering Webex Meetings, I would recommend it mainly for its reliability and clear communication quality. It is a very good choice for professionals, teachers, and teams who need stable audio and video during important meetings. Webex works well even with lower internet speeds, so you do not have to worry about frequent drops or lag.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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