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Cisco Systems

Webex Meetings

Composite Score

8.8 /10

CX Score

9.1 /10

1518 Reviews Write a Review

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What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Product Impact
Contract Negotiation
Conflict Resolution

2025

1 Top Rated Capabilities

1 Top Rated Features

2025

Conflict Resolution

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative

4% Neutral

93% Positive

Pros

Helps Innovate
Reliable
Trustworthy
Respectful

Feature Ratings

Average 83

Video Conferencing

Audio Conferencing VoIP

Screen Share

Facilitator Functions

Audio Controls

Audio Conferencing Call in Bridge

Instant Messaging

File Transfer

Application Share

Virtual Whiteboard

Keyboard Mouse Control

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Ease of IT Administration

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Webex Meetings Reviews

Abdul K.

Role: Information Technology
Industry: Construction
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2024

Excellend modern communication tool

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The moderator settings are highly functional and informative when moderating a large audience, for a webinar, a townhall or a conference, both for internal and external participants. This is something that we found lacking in both MS Teams and Zoom Meetings. Although zoom meetings came close. Price was beneficial and in favour of Cisco WebEx

What is your favorite aspect of this product?

Moderator settings and crowd control

What do you dislike most about this product?

No fucntionality for WebHooks if you are trying to integrate 3rd party notification platforms

What recommendations would you give to someone considering this product?

Take a test demo or a trial in your own environment and engage multiple teams to see how the product may fit in your company

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Douglas J.

Role: Sales Marketing
Industry: Biotechnology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

great product with wonderful features

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

ease of use

What is your favorite aspect of this product?

easy to implement

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

absolutely a great product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rahul c.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

Webex great for shedule meetings.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings provides a user-friendly platform for efficient communication and recording of meetings, ensuring a clear record of discussions and discussions.

What is your favorite aspect of this product?

Webex Meetings is a powerful video and audio conferencing tool with instant messaging, a responsive design, and easy customization, making it easy to use and share links.

What do you dislike most about this product?

The features require a high-quality laptop or phone, potentially causing call speed and audio quality issues like echo or background noise, which can disrupt meetings.

What recommendations would you give to someone considering this product?

Webex good for team meetings and for product presentation. Anyone consider this.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Unique Features

Webex Meetings

What is Webex Meetings?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Webex Meetings Ratings

88 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Instant Messaging Real-time, text-based communication between two or more people

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Keyboard Mouse Control Host can grant or remove control

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webex Meetings Reviews

Abdul K.

Excellend modern communication tool

Likeliness to Recommend

Pros

Douglas J.

great product with wonderful features

Likeliness to Recommend

Pros

Rahul c.

Webex great for shedule meetings.

Likeliness to Recommend

Pros

Most Popular Webex Meetings Comparisons

Zoom Workplace

Microsoft Teams

Google Meet

GoTo Meeting

Adobe Connect

TeamViewer ONE

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Facilitator Functions

Audio Controls

Audio Conferencing Call in Bridge

Instant Messaging

File Transfer

Application Share

Virtual Whiteboard

Keyboard Mouse Control

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of IT Administration

Quality of Features

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization