Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

82

Instant Messaging

82

Virtual Whiteboard

82

Application Share

81

Keyboard Mouse Control

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Nicole C.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Highly recommended.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco IP phones. end-to-end encrypted security It's easy to use with clients because they don't have to download anything, just send them the link.

What is your favorite aspect of this product?

Webex has improved steadily and rapidly since the pandemic remote work needs started, which put it ahead of the competition for the professional video conferencing field. It's audio and video performance has improved a lot. Intuitive graphical user interface Unbeatable AI functions. Background noise suppression is one of my favorite features. We can hand over the role of administrator at any time during the meeting. Mute guests. Integration with Outlook to streamline the process of creating a meeting or joining one.

What do you dislike most about this product?

Should improve the update part of the mobile application (from google play store) deletes login data or causes interruptions.

What recommendations would you give to someone considering this product?

I don't have any special recommendation, other than that it can be a bit confusing to use at first, but it doesn't take long to learn, so it's good to get familiar with the software before implementing it.

Pros

  • Performance Enhancing
  • Unique Features
  • Saves Time
  • Security Protects
  • Role: Student Academic
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2021

Great Business Value, Not Easy to Use

Likeliness to Recommend

10 /10

Pros

  • Efficient Service
  • Caring
  • Respectful
  • Security Protects

Cons

  • Less Effective Service

Abbie K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Excellent interface, audio and video quality

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The previous software was a bit deficient, it had less communication capacity, but with Cisco Webex Meetings we have improved our communication with our colleagues and clients who are in other states or countries, we also increased our sales, since we became more known throughout the country because we managed to take our information to other sites that are far from our offices. We keep discovering new things and we hope they continue to be good.

What is your favorite aspect of this product?

Being able to use this software to have long-distance meetings is something we like very much, because we do everything from the comfort of our conference room, and it benefits us a lot because we don't spend to buy air tickets or hotel stays, because we connect from the screens of our phones and computers. I also love that this software quickly integrates into our system and maintains a stable connection.

What do you dislike most about this product?

Honestly, I love all the meetings we have with this software, because it connects quickly and never disconnects unexpectedly. We have received congratulations from our clients because the members of the meetings can ask questions and solve them immediately, because the communication is in real time.

What recommendations would you give to someone considering this product?

It is very easy to recommend this software, and I honestly do it with confidence, but only you can live the experience of being able to connect many people from the comfort and security of their offices.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Webex Meetings Comparisons