What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Facilitator Functions
Audio Conferencing Call in Bridge
Instant Messaging
Virtual Whiteboard
Application Share
Keyboard Mouse Control
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Nicole C.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Feb 2021
Highly recommended.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Cisco IP phones. end-to-end encrypted security It's easy to use with clients because they don't have to download anything, just send them the link.
What is your favorite aspect of this product?
Webex has improved steadily and rapidly since the pandemic remote work needs started, which put it ahead of the competition for the professional video conferencing field. It's audio and video performance has improved a lot. Intuitive graphical user interface Unbeatable AI functions. Background noise suppression is one of my favorite features. We can hand over the role of administrator at any time during the meeting. Mute guests. Integration with Outlook to streamline the process of creating a meeting or joining one.
What do you dislike most about this product?
Should improve the update part of the mobile application (from google play store) deletes login data or causes interruptions.
What recommendations would you give to someone considering this product?
I don't have any special recommendation, other than that it can be a bit confusing to use at first, but it doesn't take long to learn, so it's good to get familiar with the software before implementing it.
Pros
- Performance Enhancing
- Unique Features
- Saves Time
- Security Protects
Please tell us why you think this review should be flagged.
- Role: Student Academic
- Industry: Government
- Involvement: End User of Application
Submitted Feb 2021
Great Business Value, Not Easy to Use
Likeliness to Recommend
Pros
- Efficient Service
- Caring
- Respectful
- Security Protects
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
Abbie K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Feb 2021
Excellent interface, audio and video quality
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
The previous software was a bit deficient, it had less communication capacity, but with Cisco Webex Meetings we have improved our communication with our colleagues and clients who are in other states or countries, we also increased our sales, since we became more known throughout the country because we managed to take our information to other sites that are far from our offices. We keep discovering new things and we hope they continue to be good.
What is your favorite aspect of this product?
Being able to use this software to have long-distance meetings is something we like very much, because we do everything from the comfort of our conference room, and it benefits us a lot because we don't spend to buy air tickets or hotel stays, because we connect from the screens of our phones and computers. I also love that this software quickly integrates into our system and maintains a stable connection.
What do you dislike most about this product?
Honestly, I love all the meetings we have with this software, because it connects quickly and never disconnects unexpectedly. We have received congratulations from our clients because the members of the meetings can ask questions and solve them immediately, because the communication is in real time.
What recommendations would you give to someone considering this product?
It is very easy to recommend this software, and I honestly do it with confidence, but only you can live the experience of being able to connect many people from the comfort and security of their offices.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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