Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

82

Instant Messaging

82

Virtual Whiteboard

82

Application Share

81

Keyboard Mouse Control

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Parul B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Complex and costly Communication Platform

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex provides wide range of features to achieve greater communication and collaboration amongst the team members. Some of the important features include - Audio and video conferencing, screen sharing, annotation, file sharing, white board, communication on chat, recording screen, giving control of machine remotely.

What is your favorite aspect of this product?

File sharing is an important feature that lags in other popular platforms like zoom. This feature lets a person share file instantly over the zoom call and not rely on other applications.

What do you dislike most about this product?

Cisco web-ex is a complex applications owing to which it can become difficult for users to understand all the capabilities provided by the platform. One would have to invest some time to secure the training sufficient enough to understand all the features.

What recommendations would you give to someone considering this product?

Overall, Webex is a complex, yet effective tool for collaboration within teams and individuals, however the paid version is relatively costlier than the other options in the market that are popular. Also the user may need a training to understand the features in a better way. The mobile version of the platform helps users stay connected remotely.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Marcus C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Great in web conferencing.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Its easy to use even from a mobile device and this assures perfect usage to all users across various organizations.

What is your favorite aspect of this product?

Its affordable where there is even the free version and this ensures usage anywhere at anytime. Helps us connect and communicate with ease with our various employees and this enables them to work reliably at all times. Cisco Webex meetings empowers us to hold events virtually and this is reliable in saving costs and allowing us to work in a reliable manner.

What do you dislike most about this product?

Sometimes its affected by poor internet connections in its usage derailing the way we work.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings is built for all organizations and this will enable accurate holding of virtual events and even web conferencing much to the benefit of your organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

George U.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Secure virtual meetings

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

At present there are many companies venturing into similar services such as virtual communications that serve for business meetings and that they can see and talk about business without the need to be physically present, only that none has an ease of use and quality as Cisco Webex has. Meetings on your platform so far

What is your favorite aspect of this product?

It will always be my favorite because it has never looked bad in any of its offers and services, technical support has always been very considerate and easy to communicate and explain any situation or problem with the platform. and I am very happy with having a communication platform with which I can trust my contacts and my information.

What do you dislike most about this product?

I think I could use this service for a few more years even with the failures that it could or can present sometimes, such as freezing and sometimes simple failures like it stopped working or things like that. They are problems that may have a solution by updating the software or something like that. also its cost is a bit high in my opinion.

What recommendations would you give to someone considering this product?

When it comes to a program to have a conversation at work, university or business, it is essential that we have a tool like Cisco Webex Meetings at our disposal and that we know how to use it, it is not very difficult, it is very easy to understand and it is very intuitive for the new User, I also want to make it clear that I have used other services but I have not been satisfied as with Cisco Webex Meetings, which has been one of the best services I have used for such purposes.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Effective Service

Most Popular Webex Meetings Comparisons