Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

82

Instant Messaging

82

Virtual Whiteboard

82

Application Share

81

Keyboard Mouse Control

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Tracey B.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Communication tool

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Now I can make videoconferences online meetings webinars virtual classes and everything from a single place with Cisco webex I get the view I need since it allows me to place the mobile panels wherever I want I can see them all with the grid view or change the size as I want it, it allows me to react with emojis in meetings as this brings fun and dynamics to each of them, it has excellent personalized virtual backgrounds, and the individual rooms allow discussions with much smaller groups of people.

What is your favorite aspect of this product?

What I like the most about Cisco Webex is that I can have video and audio meetings with high quality and with a maximum of 1000 attendees, it allows me to share screen share desktop application or files on screen during videoconferencing, so that my videoconferences are Much more interactive it has a white board this allows me to create an exchange of ideas, I can send individual or group messages, It has excellent individual rooms, virtual blurred backgrounds and much more, it also allows you to create recordings of all your local meetings or in storage in the cloud AND automatically get transcripts of each recording.

What do you dislike most about this product?

Nothing that I can enjoy since it is a videoconferencing tool that works simple and easy, they allow you to forge stronger links with audio and video with the best quality and make your videoconferences face to face from anywhere and from any device, you can organize meetings or join them, it allows you to communicate with your clients, your friends, family and office workers.

What recommendations would you give to someone considering this product?

It is an excellent remote communication tool, it is easy and simple to use, it has no complications, and it is without a doubt the best remote communication tool, it has excellent functions and features, intuitive controls and an incredible experience.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Male S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Collaborative audio and video conferences.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is outstanding allows a wide integration with other tools such as Google Cloud, Microsoft Teams and SharePoint useful to streamline collaboration throughout the organization, it is beneficial to map directly to Google Workspace, Outlook and synchronize meetings with the chosen calendar, whatever that allows you to schedule meetings, check the availability of participants and share invitations externally.

What is your favorite aspect of this product?

I like Cisco Webex Meetings to use with HD video screen, and display up to 25 participants at the same time, allows chatting within the call, whiteboard to collaborate on notes, as well as meeting rooms, it also allows the function of control and use Screen sharing without impact on screen quality, easy to share or switch between separate windows or the entire desktop.

What do you dislike most about this product?

Cisco Webex Meetings works well to host online meetings, share audio and video efficiently without hassle.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meetings is platform independent, so you can join from any device anywhere, it does not require installing the desktop application to join, and the browser and applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Benson S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Best web and video conferencing platform ever.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings comes with a free version that can be accessed with ease thus allow even SMEs and individual users a chance to execute video conferencing in an affordable manner.

What is your favorite aspect of this product?

It comes with a simple user-interface and this makes it easy to adopt and accords all of our users a chance to use it without much difficulties. Cisco Webex Meetings allows us to hold and execute virtual events promptly and this allows our employees to work remotely and share updates on time. Connects us with the world and transforms the way we communicate enabling us to connect with clients worldwide.

What do you dislike most about this product?

Its affected by poor internet connections that affect the connectivity and clarity of video calls made.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings is built for all organizations and once acquired, it will boost how you communicate and enable you to hold virtual events reliably and grow how you work.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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