Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

82

Instant Messaging

82

Virtual Whiteboard

82

Application Share

81

Keyboard Mouse Control

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

David N.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

An intuitive and user-friendly tool for meetings.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

During these difficult times of covid-19, Cisco Webex Meetings has been there for us to offer us unlimited services. We cannot complain implementing this great video and audio conferencing software because it has helped us collaborate with other colleagues, clients and employers remotely.

What is your favorite aspect of this product?

What i like most about Cisco Webex Meetings is how it is simple, fast and easy to implement and set up. I like the interface, very intuitive and user-friendly. Cisco Webex Meetings is a very simple tool to manage even if you have never used it before.

What do you dislike most about this product?

Cisco Webex Meetings has helped us in a very big way. I can't afford anything to dislike about it since it meets our expectations.

What recommendations would you give to someone considering this product?

I have used Cisco Webex Meetings for a long period of time and everything about it is cool. I recommend it to everyone looking for a nice communication app.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Sebastian P.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

I am satisfied with the product.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The quality of the calls and the price make it one of the best products for a company's internal communication. In pandemic it was a key tool and in particular in my sector it has helped to develop a stable relationship with customers and service providers.

What is your favorite aspect of this product?

What I like the most is to organize meetings with my work team and to be able to share images and slides while we talk about the progress achieved in each project.

What do you dislike most about this product?

There is nothing I dislike, I think it is a very effective tool.

What recommendations would you give to someone considering this product?

Customer service is very necessary when starting the implementation at enterprise level, a basic initial training is a good idea.

Pros

  • Reliable
  • Saves Time
  • Respectful
  • Fair

Miguel Angel M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

The leader of secure videoconference software!

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex focus largely on secure communication and it excels in what it do. If you need to trust and not worry about that aspect, Webex is for you.

What is your favorite aspect of this product?

The security of communications, of the information contained in the video sessions, the possibility of being able to access the recordings safely in the administration console.

What do you dislike most about this product?

Nothing en particular, maybe sometimes you can percibe a little lag with a lot of cameras are turned on.

What recommendations would you give to someone considering this product?

Put your trust in Cisco if you want a tool focused on corporate video conferencing without more functionalities than the ones you are going to use.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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