Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

82

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

81

File Transfer

81

Application Share

81

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Fakhri M.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Top security and reliability, but a bit clunky.

Likeliness to Recommend

4 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings compared with other competitors offers exceptional security and cloud storage capability (10 GB).

What is your favorite aspect of this product?

Product is very reliable and stable, it offers great security, and the insane cloud storage definitely comes in handy. Also having the option to have meetings up to 200 people might come in handy to some users

What do you dislike most about this product?

Compared to competitors like Zoom horrendous ease of use. From registration to usage everything feels clunky and slow, ui doesn't seem attractive to me, though it has plenty of features I had to look up how to use them which obviously is a big problem.

What recommendations would you give to someone considering this product?

I think for big enterprises it is the perfect product which offers great security and a great customer service, also the same enterprises can train their employees on this product to make the ease of use not a problem. If a company wants to buy the product definitely go for the enterprise version

Pros

  • Trustworthy
  • Client Friendly Policies
  • Security Protects
  • Reliable

Cons

  • Commodity Features
  • Wastes Time
  • Less Effective Service

Carl F.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Cisco webex Meetings Reviewed

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Great on screen sharing and remote control on presentation. Integrate with other tools sucj as outlook and zoom.

What is your favorite aspect of this product?

Enables live meetings presentation. Easy to use. Provides great analytics. Clear audio and quality video

What do you dislike most about this product?

I cannot think of any.

What recommendations would you give to someone considering this product?

It is well suited for organisations thay wide spread with branches or teams working remotely. It helps the teams and organization to share information by providing a secure, reliable and stable communication platform

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Mehbuba S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Scalable, adaptable, human-to-human connectivity.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings has the lowest video conferencing medium data consumption and works fine on a slow LTE connection. It is a platform for connecting with others, video conferencing, and collaborative content creation. Screen sharing works on any device, including browsers without audio. All sessions are screen-shared during work hours, so we can respond to questions and monitor their activity. The software works in a web browser, so we don't need to download it. Its support for mobile devices makes it a cross-device communication software. So the difference is evident.

What is your favorite aspect of this product?

Cisco Webex Meetings help us collaborate in daily business meetings or with clients, and possibilities have increased during the pandemic because it brings people together and gets work done. It makes teamwork more manageable and can handle large or small meetings. It allows us to join a discussion without scheduling an appointment and from our phone or laptop while on the go. I like its specialization and stability of programming.

What do you dislike most about this product?

In its current form, Webex Meetings could be more advanced for someone with limited technical expertise. The free version includes tools to fine-tune the scheduling of our meetings, and the paid version is pricey. Performance is the primary concern, and running the core application takes a lot of power.

What recommendations would you give to someone considering this product?

Webex Meetings UI has HD video and audio. Easy scheduling and videoconferencing. It has many unique features. In addition to sharing the desktop, it is capable of sharing applications. It's convenient to join conferences from our mobile device or computer. Therefore, there are a great many things to recommend.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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