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Cisco Systems

Webex Meetings

Composite Score

8.9 /10

CX Score

9.2 /10

1404 Reviews Write a Review

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What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

1 Top Rated Capabilities

1 Top Rated Features

2025

Conflict Resolution

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative

4% Neutral

94% Positive

Pros

Fair
Helps Innovate
Reliable
Trustworthy

Feature Ratings

Average 84

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Facilitator Functions

Audio Conferencing Call in Bridge

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

Application Share

File Transfer

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Webex Meetings Reviews

Mohammad A.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Secure, collaborative video conferencing solutions

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

There are several similar products in the market. here are some distinction between Webex meetings and similar products. Webex is positioned as a platform that supports hybrid work environments, providing features that cater to both in person and remote collaboration. This includes features like smart conferencing devices, intelligent camera's and tools for managing a mix of on site and remote participants. Webex meetings allows for customization and branding of the meeting experience etc.

What is your favorite aspect of this product?

I can tell you some of the commonly praised features of Webex are based on my experience. Webex takes security and privacy seriously, with features end to end encryption and data residency options. And user often mention the high quality and stability of Webex video calls, even with large groups of participants. Webex is known for it's intuitive interface and simple setup process.

What do you dislike most about this product?

It's important to note that these are just some of the drawbacks. Integration challenges sometimes challenges when trying to seamlessly connect webex with other tools they use. Webex to be more expensive than some competing video conferencing platforms. And the free plan for webex has some restrictions compared to others, such as a time limit on meetings and a smaller number of participants allowed.

What recommendations would you give to someone considering this product?

Webex offers plans for individuals, small teams, and large enterprises. Consider how many people will be using it regularly and how often you anticipate video conferencing. Webex pricing varies depending on features and user count. Determine your budget and compare it to different Webex plans and competitor options. Compare webex offerings to competitors to see which aligns best.

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Unique Features

Sagar J.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Webex meetings makes your life easy as a sales rep

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

I cannot think of a solution that can do so many tasks from messaging to video conferencing all in a single application, some of webex meetings' capabilities makes it stand out amongst the rest. My clients find it easy to join, interact, annotate etc.

What is your favorite aspect of this product?

Video conferencing is FIRE, it is my fav aspect of Webex as it does not require third party solution to run meetings

What do you dislike most about this product?

As someone who has used Slack pretty extensively, i found webex to be less intuitive in comparision and the UX is a bit dull. It also does not have that many GIFs, interactive formats, etc.

What recommendations would you give to someone considering this product?

Webex is second to none for video conferencing internally and externally, looking for a one stop solution for communication, it cannot get any better.

Pros

Reliable
Enables Productivity
Unique Features
Efficient Service

Muhammad M.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Easy to use

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

I haven't use other product

What is your favorite aspect of this product?

File and screen sharing

What do you dislike most about this product?

Video lagging

What recommendations would you give to someone considering this product?

Don't think much, just consider it

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Webex Meetings

What is Webex Meetings?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Webex Meetings Ratings

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webex Meetings Reviews

Mohammad A.

Secure, collaborative video conferencing solutions

Likeliness to Recommend

Pros

Sagar J.

Webex meetings makes your life easy as a sales rep

Likeliness to Recommend

Pros

Muhammad M.

Easy to use

Likeliness to Recommend

Pros

Most Popular Webex Meetings Comparisons

Zoom Workplace

Microsoft Teams

Google Meet

GoTo Meeting

Adobe Connect

TeamViewer Remote

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Facilitator Functions

Audio Conferencing Call in Bridge

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

Application Share

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization